- Joined
- Jun 25, 2011
- Messages
- 122
I have been at Target for almost two years and to start I had a great ETL. I started as cashier, learned guest services, some food service, a little pharmacy and then I was trained to be the fitting room operator which I did exclusively for a couple of months this year. I am a guest service team member so when the operator position reverted back to softlines, my etl gave me the option of changing my work center to softlines or staying guest services. I didn't want to be softlines for a couple of reasons so I told her I wanted to stay guest services but that I would be willing to work an operator shift if they needed me to.
That worked out fine for a little while until my etl went on loa and the softlines etl took over guest service scheduling. I was once again scheduled only in operator shifts and I had fewer hours as a result. I didn't say anything because I don't like to rock the boat and I knew that it would go back to normal once my etl returned. Two months later she did return and things got better, I do one night of operator and a combination of service desk and cashier shifts the rest of the week. My etl left us about two weeks ago and I have a schedule full of operator shifts and am down to three days instead of five.
I think I know why she schedules me as opposed to her other operators, I've been told many times that I am the most efficient operator they have, which is nice but it's kind of not my problem at the same time. The other three operators have been operators for years and it's tiring to be the one who does what they are supposed to do all the time.
I guess my question is should I wait it out or should I talk to her? I really don't want to talk to her, she's not the etl I would go to for help, if you know what I'm saying but I need my schedule to be right. We do have a new guest experience etl, should I maybe talk to her first? I find her to be a lot more approachable and hopefully she will take over making the guest service team schedule sometime soon. Any feedback you guys have, I would appreciate it.
That worked out fine for a little while until my etl went on loa and the softlines etl took over guest service scheduling. I was once again scheduled only in operator shifts and I had fewer hours as a result. I didn't say anything because I don't like to rock the boat and I knew that it would go back to normal once my etl returned. Two months later she did return and things got better, I do one night of operator and a combination of service desk and cashier shifts the rest of the week. My etl left us about two weeks ago and I have a schedule full of operator shifts and am down to three days instead of five.
I think I know why she schedules me as opposed to her other operators, I've been told many times that I am the most efficient operator they have, which is nice but it's kind of not my problem at the same time. The other three operators have been operators for years and it's tiring to be the one who does what they are supposed to do all the time.
I guess my question is should I wait it out or should I talk to her? I really don't want to talk to her, she's not the etl I would go to for help, if you know what I'm saying but I need my schedule to be right. We do have a new guest experience etl, should I maybe talk to her first? I find her to be a lot more approachable and hopefully she will take over making the guest service team schedule sometime soon. Any feedback you guys have, I would appreciate it.