First of all, my thoughts here are about my particular store. I am not criticizing the entire Target company, and yes, I know that these things can happen in almost any retail environment. It's nothing I haven't experienced before. Just sharing my thoughts.
For those who don't know, I was hired last week as a seasonal Sales Floor Team Member.
The good:
- I did have to learn the cash register at first. It is probably the easiest, most straight-foward register I've dealt with.
- On the sales floor, I really liked the opportunity to do some tasks by myself. For example, re-folding a section of pants yesterday.
The bad:
- Way too much complaining, whining, and moaning and groaning from other team members. There were carts and pallets of stuff that had to be put away or re-shopped, shelves/endcaps that had to be changed, and sections that had to be straightened/zoned/front-faced. So much time was spent standing around and groaning about having to do the work, it was ridiculous. Why don't we just, you know, actually start doing it so that it can be done with? The person who trained me was appalled that we had two carts (no bigger than regular shopping carts) of stuff that had to be re-shopped. I was taking items out and going around the store, putting them away faster than her.**By the way, the team members who acted like this were of all age groups and experience levels. It was not just newer team members or younger people.**
- Training for the sales floor tasks was not clear. Again, there was so much eye-rolling, mumbling, and complaining that no one would give me a straight answer when I tried to ask what we were doing, what we usually do on what day, etc.
So, overall, I like the floor work itself - when I can actually get a definite answer as to what I should do or whether it's okay for me to start working on ___.
For those who don't know, I was hired last week as a seasonal Sales Floor Team Member.
The good:
- I did have to learn the cash register at first. It is probably the easiest, most straight-foward register I've dealt with.
- On the sales floor, I really liked the opportunity to do some tasks by myself. For example, re-folding a section of pants yesterday.
The bad:
- Way too much complaining, whining, and moaning and groaning from other team members. There were carts and pallets of stuff that had to be put away or re-shopped, shelves/endcaps that had to be changed, and sections that had to be straightened/zoned/front-faced. So much time was spent standing around and groaning about having to do the work, it was ridiculous. Why don't we just, you know, actually start doing it so that it can be done with? The person who trained me was appalled that we had two carts (no bigger than regular shopping carts) of stuff that had to be re-shopped. I was taking items out and going around the store, putting them away faster than her.**By the way, the team members who acted like this were of all age groups and experience levels. It was not just newer team members or younger people.**
- Training for the sales floor tasks was not clear. Again, there was so much eye-rolling, mumbling, and complaining that no one would give me a straight answer when I tried to ask what we were doing, what we usually do on what day, etc.
So, overall, I like the floor work itself - when I can actually get a definite answer as to what I should do or whether it's okay for me to start working on ___.