So...here's a bit of an issue. My STL and HR tell us that we should always be training and mentoring at least one person to take our place. The problem I have is when I develop high performing "talent" they take them from the front end and move them to a different department. Every time I get a few of my cashiers trained to pull product (since the BR team won't pull our stuff) or set salesplanners or scan outs, etc they get moved. All my Redcard superstars get moved to Electronics.
And then, the STL sticks the bottom performers on the checklanes instead of just making the other TLs or ETLs "manage" their "talent". A sucky hardlines tm that doesn't come to work isn't going to start performing because you gave him cashier shifts. So, I have a revolving door...great team members go out and bottom performers come in. So...who am I to develop? Suggestions?
And then, the STL sticks the bottom performers on the checklanes instead of just making the other TLs or ETLs "manage" their "talent". A sucky hardlines tm that doesn't come to work isn't going to start performing because you gave him cashier shifts. So, I have a revolving door...great team members go out and bottom performers come in. So...who am I to develop? Suggestions?