Archived The hell is bias training or whatever they call it?

[Ringwraith917]

The instructions on how to acknowledge the training on Workday was longer than the training itself at my store. Like 2 minutes tops.

 

[Target_serf]

The instructions on how to acknowledge the training on Workday was longer than the training itself at my store. Like 2 minutes tops.

Yesterday, I got called back to the HR office because in her infinitesimal wisdom, she forgot to have us record on Workbench that we sat through the training.

 

[seasonaldude]

Our training was just acknowledging on workbench that we did it. That's it.

 

[DBZ]

Our training was just acknowledging on workbench that we did it. That's it.

Wait, they didn't even read the spiel to you? I was quickly read the short version of scenarios. It was slightly longer that saying I did the training on Workday.

 

[hufflepuff]

Felt like I was in middle school again.

I had this exact feeling when ETL HR kept trying to get people to volunteer to read parts of the training and everyone just stared at her.

 

[seasonaldude]

Wait, they didn't even read the spiel to you? I was quickly read the short version of scenarios. It was slightly longer that saying I did the training on Workday.

HR asked me to define bias and after I did she had me complete the training. That's it.

 

[IWishIKnew]

NOT speaking English has become a SERIOUS problem in our store. Looking at the grid for GM today: 11 tm on the hardline salesfloor - 4 of them speak English - the other 7 are excused from answering the phone, back-up cashiering and need to go get one one the 4 that are not on the phone or back-up cashiering to help each guest they encounter. The 7 don’t even say ‘hi’ to guests. What happened to core roles to do the job ?

I wish my store had that kind of ratio. We have enough Spanish-speaking guests that having a relatively few Spanish-speaking floor TMs is kind of a hindrance.

 

[TallAPGuy]

Does AP have to take a special training?

Cause mine was God awful online training that was timed to take no less than an hour. Even if it took me ten seconds to read a question, the timer wouldn't allow me to select an answer until the full 30 seconds was complete. And most of the scenarios were so bloody simple, only a moron could choose wrong! And I think that might be insulting morons! (Oops, I guess that's harassment.)

In seriousness, it wasn't anything I haven't already heard a half-dozen different trainings in the last 5 years, all of which boils down to the meme @Kartman posted and Tim McGraw sang about: JUST BE HUMBLE AND KIND!!!