Archived The ongoing joke that is training...

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JustJoe

"Can you go to 3, please?" *Turns off walkie*
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Not to knock any of us "trainers" here at Spot (myself included), but I just pulled something out of my Gmail from 2007 when I had external email access at Sam's Club. It is a list of all of the online training I had completed at Wally and Sam's in the preceding two years. Compare this to the 'training meter'...

ADA CBL Course 04/12/2005 3 1 83
ADA Management - 2005 CBL Course 07/27/2006 6 1 100
Alcohol Sales CBL Course 10/20/2006 19 2 100
Anti-Money Laundering Document DOCUMENT 10/17/2006 1 1 100
Anti-Money Laundering Module CBL Course 07/27/2006 1 1 100
Associate Safety CBL Course 04/12/2005 5 1 90
Baler and Compactor CBL Course 07/27/2006 3 2 90
Battery Testing CBL Course 08/20/2006 5 1 70
Bloodborne Pathogens CBL Course 04/12/2005 3 2 93
Building An Endcap CBL Course 07/27/2006 1 3 80
COS Credit Basics CBL Course 10/16/2005 11 1 100
Career Preference CBL Course 04/24/2006 25 1 100
Cashier - Becoming a Cashier CBL Course 10/18/2006 17 1 100
Cashier - Expanding Your Skills 1 CBL Course 10/24/2006 8 1 100
Cashier - Expanding Your Skills 2 CBL Course 10/24/2006 6 1 100
Cashier - Expanding Your Skills Assessment CBL Course 10/24/2006 3 1 100
Cashier - HCS Assessment CBL Course 07/26/2006 4 2 92
Cashier - Handling Challenging Situations 1 CBL Course 10/24/2006 11 1 100
Cashier - Handling Challenging Situations 2 CBL Course 07/25/2006 5 1 100
Cashier - Learning the Essentials 1 CBL Course 10/19/2006 15 1 100
Cashier - Learning the Essentials 2 CBL Course 07/25/2006 9 1 100
Cashier - Learning the Essentials Assessment CBL Course 10/19/2006 6 1 84
Cashier Credit Basics CBL Course 04/13/2005 13 2 100
Cashier I - SAM'S CBL Course 04/12/2005 6 1 100
Cashier II - SAM'S CBL Course 04/12/2005 14 1 85
Cashier III - SAM'S CBL Course 04/12/2005 13 1 95
Cigarette and Tobacco Sales CBL Course 04/13/2005 10 3 93
Claims Overview II CBL Course 08/12/2006 2 2 86
Click n Pull Fax n Pull Benefits - SAM'S CBL Course 03/08/2007 2 1 100
Coaching for Improvement CBL Course 05/01/2006 11 1 93
Connector Knowledge Guide CBL Course 07/27/2006 8 2 100
Connector Scenario CBL Course 08/04/2006 1 1 100
Corporate Ethics CBL Course 04/13/2005 6 1 100
Customer Safety CBL Course 07/25/2006 6 1 90
Customer Satisfaction CBL Course 10/24/2006 13 2 94
DELI SERVICE CBL Course 10/12/2006 4 1 88
DVD Knowledge Guide CBL Course 07/28/2006 9 1 100
DVD Recorder Recommend CBL Course 07/28/2006 2 1 100
DVD Recorder Scenario CBL Course 07/28/2006 10 1 100
Delegation CBL Course 07/25/2006 13 1 96
Direct Store Delivery CBL Course 08/12/2006 8 3 86
Diversity & Inclusion Hry CBL Course 04/13/2005 9 1 80
Electric Pallet Jack CBL Course 09/09/2006 12 1 100
Electronic Article Surveillance CBL Course 08/12/2006 8 1 92
Electronics Assessment CBL Course 08/04/2006 3 1 93
Emergency Procedures CBL Course 08/12/2006 3 2 81
Environmental Awareness CBL Course 08/20/2006 4 1 96
Family Medical Leave Act CBL Course 04/13/2005 4 2 100
Firearms Procedures 1 CBL Course 10/12/2006 2 3 100
Firearms Procedures 1 - VA CBL Course 07/26/2006 2 2 100
Firearms Procedures 2 CBL Course 10/06/2006 3 3 100
Food Crisis Plan CBL Course 07/25/2006 4 2 86
Food Safety Overview CBL Course 04/13/2005 20 1 93
Forklift CBL Course 07/25/2006 4 7 100
Forklift Certification-SAM'S CBL Course 07/09/2006 3 10 100
Forklift Procedures I - SAM'S CBL Course 07/05/2006 2 2 100
Forklift Procedures II - SAM'S CBL Course 07/05/2006 1 2 100
Gems/Gold/Collectibles - SAM'S CBL Course 05/05/2006 7 1 90
General Credit Overview CBL Course 04/12/2005 20 1 100
General Equipment CBL Course 07/25/2006 5 1 100
Global Competencies CBL Course 04/13/2005 33 2 100
HDTV Knowledge Guide CBL Course 07/28/2006 8 2 100
HDTV Recommend Scenario CBL Course 07/28/2006 3 1 100
HDTV Selling Scenario CBL Course 07/28/2006 8 1 100
HIPAA General 2005 CBL Course 07/24/2006 5 1 100
HIPAA Policies CBL Course 07/25/2006 1 1 100
Hazard Communications CBL Course 04/13/2005 5 1 80
Hourly Pay Plan CBL Course 04/13/2005 6 1 90
Hourly Supervisor Orient CBL Course 05/01/2006 5 1 100
Hunt & Fish Lic Auto CBL Course 08/23/2006 1 1 100
Hunt & Fish Lic Manual CBL Course 08/23/2006 1 2 100
Inappropriate Behavior CBL Course 04/12/2005 7 1 95
Information Verification CBL Course 04/12/2005 1 1 100
Integrity CBL Course 04/13/2005 4 1 100
Interviewing Basics CBL Course 05/05/2006 9 1 100
Item Performance CBL Course 07/27/2006 1 1 80
Jewelry Operations CBL Course 05/10/2006 4 2 95
Jewelry Sales Techniques - SAM'S CBL Course 05/10/2006 4 1 86
MP3 Knowledge Guide CBL Course 07/28/2006 8 1 100
MP3 Recommend Scenario CBL Course 07/28/2006 3 1 100
MP3 Selling Scenario CBL Course 07/28/2006 4 1 100
Management Risk Control CBL Course 07/25/2006 3 1 86
Managing Hazardous Materials Program DOCUMENT 03/08/2007 1 2 100
Meat & Seafood CBL Course 10/12/2006 3 2 81
Member Safety - SAM'S CBL Course 04/13/2005 10 1 92
Membership Selling Basics - SAM'S CBL Course 04/13/2005 8 1 86
Membership Types and Benefits CBL Course 03/06/2006 7 1 100
Other Replen. Methods CBL Course 08/20/2006 10 1 86
PI Overview CBL Course 08/23/2006 5 1 100
PRODUCE 101 CBL Course 10/06/2006 4 1 93
PROFIT CBL Course 04/13/2005 3 2 100
People Greeter CBL Course 08/20/2006 7 1 91
Performance Reviews CBL Course 07/25/2006 5 1 90
Personal Information Verification (PIV) DOCUMENT 07/13/2006 1 1 100
Personal Information Verification (PIV) DOCUMENT 03/08/2007 1 1 100
Personal Protect Equip. CBL Course 07/24/2006 6 1 100
Pest Control CBL Course 09/09/2006 11 1 95
Pesticides Awareness CBL Course 08/20/2006 4 1 91
Price Change Overview CBL Course 08/20/2006 4 2 90
Pricing Equipment CBL Course 07/25/2006 6 1 86
Produce Operations CBL Course 10/06/2006 7 1 83
Resources for Living CBL Course 04/13/2005 1 1 100
Restricted Items CBL Course 03/27/2006 9 2 100
Riser/Highwall Mainten CBL Course 08/20/2006 4 1 93
Risk Control CBL Course 07/24/2006 3 4 87
SMART System Overview CBL Course 07/25/2006 4 1 100
SPECIAL SERVICES OVERVIEW CBL Course 07/27/2006 7 1 80
Safe Electrical Practices CBL Course 05/01/2006 4 1 80
Safety Audit CBL Course 07/12/2005 16 1 93
Sam's Table Events CBL Course 04/13/2005 0 2 100
Scissor Lift CBL Course 09/09/2006 10 1 100
Service Desk Credit Basics CBL Course 10/16/2005 12 1 100
Sexual Harassment Hourly CBL Course 04/13/2005 4 1 90
Sexual Harassment Mgmt CBL Course 07/25/2006 10 1 80
Softlines Basics - SAM'S CBL Course 04/13/2005 4 1 80
Supervisor Diversity Assessment CBL Course 05/01/2006 1 1 90
Team Building CBL Course 07/25/2006 6 1 90
Tobacco Compliance CBL Course 03/08/2007 3 4 100
Truckload Sales - SAM'S CBL Course 10/16/2005 8 1 100
WAL-MART.COM CBL Course 07/27/2006 1 1 100
Walker Stacker Test CBL Course 08/08/2006 2 2 100
Where do I go From Here? CBL Course 07/24/2006 6 1 93
Workplace Violence Prevention--Hourly CBL Course 04/12/2005 15 1 84
You've Earned It -Hourly CBL Course 04/12/2005 14 1 100
You've Earned It -Management CBL Course 07/24/2006 15 1 83
 

trowa03

When in doubt NOP out!
Joined
Oct 9, 2011
Messages
249
and at the end of the day all it means is that if you fuck something up it's all to back up some lawsuit. which in turn screws you. kinda cute. eh? : /
 
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If I had to take all of those CBLs mentioned for the cashier part alone, I would scream. It's a lousy register, for Pete's sake....I had it down in under an hour.
 

commiecorvus

Former Signing Ninja
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Some of those, like the pesticide and firearm training, probably aren't applicable to anyone at Target unless it's one with a Garden Center.

The point is that most of our people are woefully under trained in comparison to the old days.
Maybe some of it was overkill but I think people were better prepared in those days.
Think about the training for "Handling Difficult Situations", if a cashier has been trained to deal with the basic crap people are going throw at them there are going to be a lot less disgruntled customers and times when the GSTL needs to run over to intervene.

How many of these are things that people come here to find out?
 

Dying Sun

Ojutai's lieutenant
Joined
Apr 22, 2013
Messages
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firearms procedure.....um, what? were you all allowed to concealed carry cause if so props to them, cause if I would have saw that on my list when I became a trainer I would have asked if that was allowed and probably gotten canned lol. seriously though what is that all about?
 
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Walmart (maybe Sam's Club?) sells guns of varying degrees, so that would be something people would need to be trained on.
 

Dying Sun

Ojutai's lieutenant
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Apr 22, 2013
Messages
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Walmart (maybe Sam's Club?) sells guns of varying degrees, so that would be something people would need to be trained on.
thanks RG forgot about that part.... darn and here I was thinking that CC could make a comeback in the workforce. silly me lolz
 

JustJoe

"Can you go to 3, please?" *Turns off walkie*
Joined
Nov 19, 2012
Messages
535
  • Thread Starter Thread Starter
  • #9
The Wally I was at was in Virginia and we sold guns and ammo so anyone who had to cover that area (and their supervisors) had to know how to run background checks and know the policies. We also had to do fishing licenses and cut keys.

Sam's was 5 cashier CBLs before shadowing. Wally was 11 including simulations. I don't know about how they shadowed since the only reason I took them is they appeared on my training report when my job code changed.
 
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