ok, here are some hints. The ones who ask how you are doing when they want to start a long conversation, let them know you are busy. The needy ones will be grateful when you can teach them how to find the answers for themselves. Those need to know the number for TMSC/HROC or HLCG. You can show them how to find answers on eHR, and hopefully they will be able to help others. Also, you can set up a time for several team members to meet you in your computer room to show them how to use eHR at the same time. Many of my team members are great at helping each other now. The super annoying (sorry everyone) you need to not make eye contact with if you are busy. I try to keep in mind that these team members are my guests, and I have to remain patient. But you aren't their parent or BFF, and you have a job to do too. I struggle with this too, I totally get it. I have several who think they should be able to plop in the TSC for their breaks. When they head in, I get up and move on to something else. They will get the hint, and if not you might have to let them know you are busy.
I hope this helps.
TMSC/HROC 1-800-394-1885 (a great place to start)
HLCG 1-800-828-5850 (benefits / retirement)