If your store has the call buttons with the phones then they did disable them, Now when a guest picks up the phone it just calls the ext for GM. If you have an actual call button where you push the button then no. I really wish they just got rid of the restroom follow up is needed too. Just so useless lmao. When a guest wants one of those expensive toothbrushes unlocked one of the CVS pharmacy workers just push the ADDITIONAL CASHIERS TO THE PHARMACY.