- Joined
- Mar 26, 2020
- Messages
- 17
I had a guest want to return an item. They used a merchandise card to purchase a portion of their transaction on the receipt and another portion of the transaction on a credit card. They had other items on the transaction. But when I did the return the system wanted the return to go back on a merchadise card.
The guest was angry because they wanted the return to be put back on there credit card.
Can someone explain to me why the return had go on the merchandise card since we can't really pin point which items the merchadise card was used on the purchase?
The guest was angry because they wanted the return to be put back on there credit card.
Can someone explain to me why the return had go on the merchandise card since we can't really pin point which items the merchadise card was used on the purchase?