Answered Will i get in trouble if i INF on my own?

[rosangelica12]

Sometimes i can't find many items ( 0 on floor/Back/Hand ) and the TL is sometimes not around for me to let him know . So i INF them by myself ... Will i get in trouble or are there consequences?

 

[mabomabo]

at my store, yes it is a problem because too many times I've found things that seasonal/new tms have cancelled after the fact. just bc it says none on hand doesn't necessarily mean there are actually none. the system accounts for the order and it reflects the current number after the fact. so if you have an order for one shirt and there was one on hand before the order dropped, the system will subtract it from the on hands and so it will say zero.

are you checking with people in that department? are you checking go-backs/returns? was it delivered recent enough for it to be on the line or in receiving still? did you check the backroom aisle for that fill group for unlocated items? if it's enabled, are you using the rfid scanner to scan possible locations? if you're already doing all this stuff, then go ahead and cancel it but you have to be sure to let your captain/tl afterwards and that you've exhausted all possible places.

if its repeated behavior, you can get a CCA and eventually a final and then term. when you cancel an item when we do have it, the store loses out on that sale. it will still be fulfilled but at a different location. that's not good for a whole number of reasons.

tldr its okay if you're responsible, but in general no don't do it.

 

[Nauzhror]

Sometimes i can't find many items ( 0 on floor/Back/Hand ) and the TL is sometimes not around for me to let him know . So i INF them by myself ... Will i get in trouble or are there consequences?

Depends completely on your store.

Here it's completely fine to INF anything you can't find. In other stores they might have completely different expectations though.

 

[NKG]

Depends on if your store cares about the INF metric

 

[essie]

At my store it has to be approved by a team lead (any team lead will do). Some of us who have done this for a few years don't have to get approval because they know we know where to look and who to ask before we INF. If I think there might be a location I didn't think of, I'll check with a TL but if I'm positive we don't have it I don't have to ask. I tend to go to extensive lengths to find things before I INF, but I'm extremely anal retentive detail-oriented.

 

[Nauzhror]

Depends on if your store cares about the INF metric

Disagree with this. It's entirely possible to care, and trust your employees.

I do not check with a TL, if requested to do so I'd refuse, I hate being babysat. It doesn't mean I don't care about INF rates. I take pride in my work, but don't want to have someone try and condescendingly micromanage me.

 

[masterofalltrades]

It depends on the item at most stores. Ie don't waste too much payroll looking for a $1.00 item. And of course spend more time on bigger ticket expensive items.