Last year was my first BF as a cashier and now I'm a GSA. I only worked opening Thanksgiving last year, but this year I'm off Thanksgiving and opening GS on BF. Which is worse? Thanksgiving or BF? And what will I probably be doing?
One of the most infuriating things about Target is how because of our ridiculous guest service focus, we can't ever make a guest upset. My store leadership will give the guest the store to make them happy, and TMs have almost no recourse for dealing with rude and abusive guests. Most guests...
Gotta love how we can't have nice things because of scammers. I (on a cashier shift but technically a GSA) and another GSA prevented $80 of shortage in two days between the two of us. It was either photoshopped cartwheel screens with MFR coupon barcodes for ridiculous amounts, or screenshots of...
I definitely relate. My workcenter until recently was cashier, but being the only male front end TM I got carts when the CA wasn't working and eventually doubled as the second CA until I made GSA. Every single complaint is valid. Guests definitely don't see CAs as equal to other TMs or even...
haha Ginoza (my current pic) is mine all the time. I side-eye guests over my glasses like there's no tomorrow! It's interesting how many Target tms like anime. My ETL once pulled me into her office because the watchlist I and another GSA suggested to our STL didn't include her favorite…
I know right? And our store leadership is notoriously cheap, so we run out of bags regularly and have to practically ration them. I once had to make a pallet of bags last a week and a half. You can believe I was insufferable to the double baggers. Oh and the already wrapped pillows double...
Really two questions:
People who bring more than 10 items to express have always annoyed me, but now that I'm a GSA and may need to get off a lane to help a cashier or SDTM, huge checkouts throw a monkey wrench in the whole system. I don't know how to deal with them. I try to direct them away if...
ooh do you guys have any more suggestions for passive aggressive responses? That's usually my go to approach because on the front end, I'm passive aggressive by nature, plus it feels like we are held to a higher standard both my guests and spot to put up with their shit. For example, with guests...
Yeah I have been trying to show them that I'm still one of them. I'll get on a lane, I'll zone and do reshop. I don't get much chance to have my cashiers' backs because none of them do any thinking of their own and actually deny the guest anything. If you're not watching them, they'll accept and...