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I was shopping at Target yesterday, and a team member actually told me "Target strives for AMAZING guest service!!." Complete with hand motions. It was all I could do not to laugh my ass off until I was out of her sight haha

The ETL-HR must sign off on corrective action (and even cochings are documented by him/her). Any ETL-HR worth his or her worth knows that you in no way are responsible for those keys. Sit down with your ETL-HR and thell them EXACTLY what happened. Let us know how it goes!

Yes, for the person who signed the keys out (or who is supposed to hold those keys, if a key carrying team member). I believe target recently revised this policy as well, it can result in a final warning OR a coaching. However, I'm not sure what guidelines they use in determining the appropriate...

The FTL should not have lent you his/her keys to begin with. You shouldn't be held accountable for them. Period.

someone want to give an in-depth explanation on all of this? Sounds AMAZING!!! :P

...Since sending that picture message to my ex with me and his other ex in the picture (we smiled, held a sign up that said, "we campared notes! f**k you ****!"), I have gotten a response from my notorious ex. "I'm sorry, we both made mistakes. I just didn't have the balls to admit to mine. We...

...their joint bank account. 3) He LIED about his parents being dead. In general, he lied about everything. Exaggerated everything. Did I f*ck up? yeah. Not nearly as anything as serious as he did, though. Me and his ex sent him a picture message together: Arms around each other, smiling...

Thanks everyone for the responses. I guess it'll just take time. I agree with pellinore, I think I jumped from medication to medication in hope for a quick fix. One other thing that concerns me: When I was in the hospital, especially in the ICU, I was prescribed the following: IV Fentanyl, IV...

I was debating writing such a personal topic on here, but I figured my anominity is maintained and maybe I can get some advice, although I'm not sure what would help that I haven't already tried. I know some of you on here knew me from way back when when I was confident, motivated, and...

It's EXTREMELY hard to get fired at where I work, but when you tell a joke like that to a team leader-let alone one with a jewish sounding last name-and ANOTHER TL to witness it, yeah you're done. Had to sign our statements, give them to HR, the HR director immediately called that CSR into the...

Well I was walking through another department to get to my department when a CSR who was in my initial orientation/training class, comes up to me and we chat for a while. OUT OF NO WHERE, he tells me this "joke"---keep in mind I have a last name that is VERY jewish sounding (I'm not jewish...

haha at least someone knows my pain! In strategic you can never ever hang up. period. I missed my target days "YOU F****** As*****" "Okay sir well you have a great day" *click*

only bad part is documenting/paperwork/followup for threat calls is a ***** haha

...a threat call (confidentiality kinda limits me on what was said-in fact I may be pushing the envelope already). The caller threatened to "slap the S**t out of him". Now, threat calls automatically escalate to a team leader or above. Unfortunitaly, it was NOT a threat call, because UPS...

I actually had a romantic relationship with a former member/administrator lol. We discovered we lived close to each other after talking about forum related stuff via PM'ing.

You do not need a BA, however you must have a 4 year degree (or higher) from an accredited college/university to become an ETL.

Welcome!

No, you don't need to change your workcenter this time-reason being it's already keyed in the schedule. If it wasn't, and you were changing workcenters (say they asked you to stay late for another workcenter), then, yeah, it'd be necessary just in case the LOD doesn't key it the right way. Congrats!

...packages: Beep Beep TRACK (indicates call is coming in) Me: This is Joshua, how may I help you? Customer: You can help me by telling me where my fuc*ing package!! Me: Sure, whats your fuc*ing tracking number Thank god it wasn't a recorded/listened to corporate/call center call haha. It just...

Your TL was talking out of his/her ass. So long as you transfer and stay in the same paygrade, you will receive the same pay