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From my experience walking the zone, I think the only reason they say to zone first is because a large number of TMs do not know how to push and zone at the same time. They end up pushing and only zoning the items directly around what they push instead of walking each aisle. If only the weak...

@copycopy I had the same issue when I moved to closing TL. I luckily had read the bonus info earlier and told them I needed at least 1 closing TM, because I want the bonus. We have the hours for a closing expert, so we should have one. If your store does not want to code them that way, I...

@sprez ours is not working either. I called 701 and they said that it was removed to remove some bugs. He told me that we were supposed to store those items in the backroom until it was fixed. I just want it back. I dont want random stuff shoved in the back.

We usually just ask them to hit the button again and explain why, it has saved our drive up time a few times. Or ETL told us that the timer for the old time gets replaced ifthey hit it again.

TTOTL, stop using buggies and hand baskets for things that you don't want to deal with and then shoving them in the backroom. We do not let our TMs use them, so set an example and stop using them yourself. I do not want to have to explain to the DSD when he randomly shows up why they are there.

@Noiinteam Yeah, six months ago, they hated responding. Now that they are not allowed to for most of the day, it is all they want. So peculiar lol

My TMs are having the opposite problem. I am in a low volume store $20 millionish. They are not allowed to provide backup at the lanes. They have open to close coverage, with a lot of mids through the week. They get so bored. At the end of the night, I let them cashier and they get excited. I'm...

Ummm, like a tornado went through there or maybe just a lot of Wal-Mart shoppers. It is not pretty. But we kept the checklanes moving, so who cares?

My closing expert does not push unless the store is 100% zoned. Her job is brand and guest experience. Market, toys, tech, and beauty drop all their 141s every night, all of them. The rest of the 141s are only pulled when GM pulls them.

My store stopped having weekly meetings when they started BUS statuses, but she used to come to the meetings. She also now does her status with the specialty sales TL and SD. She also is a part of the closing email list.

Ours is treated like a TL in style, because we only have 1 specialty sales TL position at my store. She is fantastic and makes sure the brand stays great. I honestly prefer her to the actual TL. Also, she got a higher start pay than TLs did. She started at like $19.50 compared to the $17 fresh...

I love the idea that all packing stations should be utilized at all times, but we have 3, and I get 2 closers. Yes, not much should drop after 8pm, but they are only scheduled until 9, so if it keeps dropping orders (it hovers at 60) they won't get it done. Yes, they are slow and not worth the...

@speedy at my store, it is inbound hours.

My stores guests were pretty cool about everything. Honestly, fewer complaints than on a random weekday.

@hufflepuff sounds like someone will be getting a CA if their lucky. If not lucky, they would be on final or termed for safe and secure reasons.

Found out today we are getting make your own subs, deli meat from the floor and meatballs in the crockpot. Yum. Tomorrow it will be BBQ. Im excited. I live for food in the breakroom

We got pizza. Soooo good. They even chose one of the better places to get it from.

It would at least stop all the knuckleheads who start talking to soon. We would at least hear them and have a good chuckle :)

@happygoth I said something similar to one of my beauty TMs. A vendor was making her uncomfortable, it was nothing obscene or horribly rude, it was him asking things like when do you get off and when do you work next. Eventually he left saying he would be back shortly, so she called me. I came...

Tonight, we almost made goal. We missed it by 12 units. I had to pull tech to help put up signs in grocery and grocery to help pick the final cart. My team appreciates me and always is willing to help, thank goodness for these wonderful people on my team. We had to fuck store mod and beauty...