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  1. pvttgt

    Shady Electronic returns?

    We’ve been experiencing something similar at our store. Three guys return small, expensive electronics, always unopened in the original packaging, with a receipt dated from yesterday from a different store and paid for with a gift card. The refunds always go back to a new gift card.Serial...
  2. pvttgt

    Service & Engagement Can I speak to a manager?: A front end thread

    Here’s a good feature. Refunds under five dollars from purchases made from a merchandise credit are now refunded back to a merchandise credit, not paid out in cash.
  3. pvttgt

    Call. Out

    How do you call out before the store opens?
  4. pvttgt

    Service & Engagement Soda Stream exchange

    That is what I am asking, the first barcode produces an error, the one on the sticker.
  5. pvttgt

    Service & Engagement Soda Stream exchange

    OK, audit. But that's not the question. Does the barcode that initiates the exchange or 072-04-1900 and entering $0.00 work for you? do you actually use that process?
  6. pvttgt

    Service & Engagement Soda Stream exchange

    I thought that scanning the barcode and keying in $0.00 (or keying in the dpci 072-14-1900) to start the exchange took the place of auditing. If not, what is the point of the procedure?
  7. pvttgt

    Service & Engagement Soda Stream exchange

    We received several new cases of Soda Stream canisters after being out for more than a month. Now the exchange barcode or dpci 072-04-1900 doesn’t work, it causes an error on the POS saying to restart the computer. Has anybody else seen this, is there a workaround?
  8. pvttgt

    Archived My Checkout Question

  9. pvttgt

    Service & Engagement Can I speak to a manager?: A front end thread

    How is the audit done? I thought that function was gone.
  10. pvttgt

    Service & Engagement Can I speak to a manager?: A front end thread

    I've seen many orders lately that have a much longer hold period, up to a month. Some RTS now is from late April. Also, when someone comes to pick up and shows the email, the date is a month from now.
  11. pvttgt

    Archived New POS update is a POS

    Defects from POS work again at my store as of Wed am. Try scanning the printer. The printing on the label is a little different, similar to what it looks like from a device.
  12. pvttgt

    Archived What are your store's opening and closing hours?

    8-12am Mon-Sat 8-11pm Sun
  13. pvttgt

    Archived How to defect produce

    Your GS tm would be pissed if someone else did their work for them? Wow!
  14. pvttgt

    Archived What is Bounce Back?

    Thanks HLM
  15. pvttgt

    Archived What is Bounce Back?

    I've been with Target a few years and this is the first time I've heard of it.
  16. pvttgt

    Archived Cyber Monday madness, anyone?

    All that was down at my store, too. Also, the PDA was extremely slow for receiving STS orders. Only about 35 orders could be done over a 5 hour period (at least 75-100 were left undone).
  17. pvttgt

    Archived So long, farewell

    After I retired from my chosen career, I took this job 6 years ago to supplement my income. Retail was new to me so I had a lot of questions regarding procedures. Most often it was you that provided the needed direction. Of course, there were others, but your responses always struck a chord with...
  18. pvttgt

    Archived My Checkout Question

    Thanks for that info HLM, I'll look into the bluetooth option.
  19. pvttgt

    Archived My Checkout Question

    On the my checkout, if the front and the back are separated then reattached, the Verifone app won't connect. The fix is to send it to CSC
  20. pvttgt

    Archived 5 year anniversary at Target

    Last year I got a nice package that had $25 gift card and a congratulations card (that wasn't signed by anyone). It felt like an after thought when it was given to me. Oh well, I'd say that the management meets my expectations.
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