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    Where do I get my w-2

    Where do I go for my w-2
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    Bamboozled

    I think for items in that category , the guest should only be allowed to exchange the item. Only for purpose that the item is actually defective. So the guest can receive a working device or something from that department , not a full refund after 30 days.
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    Paid & left

    I need advice about a situation that happened in the event of a guest who allegedly paid & left over $100 worth of items at the check out. The guest had a receipt with a select few items underlined, claiming that the items were purchased, bagged and some how left at the register. The guest...
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    Bamboozled

    A guest is returning a pair of air pods. The air pods have been opened and the guest claims one of the pods doesn't work clearly. The guest has a receipt, the product is seemingly in the box. The air pods in the box are the same color, size and everything....what should the team member who is...
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    Concur

    How to find username and password for concur drive?
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    Can I turn down a return from a guest if the item is opened and used significantly even if they have the receipt?

    It was a casaluna mattress topper. Definitely used .
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    Can I turn down a return from a guest if the item is opened and used significantly even if they have the receipt?

    The most expensive defects are the returns that come from guests who regularly buy high priced items , use them for a month and return them. Why is this allowed?
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    Return

    Ok. So how is everyone doing tonight/today
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    Return

    What is the protocol when returning a high ticket item that has been used by the guest and then returned 1 day before the " return by date" on the receipt? the item was opened, used ( obvious signs of wear and tear) and the guest states that "nothing is wrong with the item" however they are...
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    You can't do this return???

    You can't do this return <for help call718
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    Shipt

    Does your store have shipt shoppers come through?
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    I'm Lost! The REDCard Thread

    Um the registers in the check lanes only do coupons on individual items .
  13. A

    Drive up time

    How to resest drive up timer in the pickup app on the device for guest who have arrived and are waiting?
  14. A

    Ugh

    I have weekends wide open. And alot of closing availability
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    Red cards

    I used to get hundreds of guests to sign up....I have hella clout at our store. Red card is old news .
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    Red cards

    Well that's crazy because I scan phone after phone of guests using wallet to pay contactless
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    Red cards

    Many guests have both debit and credit red cards ....it's time for SOMETHING NEW! DUH
  18. A

    Red cards

    Every guest has it already. It's super redundant. And irritating especially when no one can hear you . I end up annoying the hell out of the guest just trying to communicate to them about bags ....let alone trying to upsell a card the guest already has....they look at me like I'm stupid
  19. A

    Just clocked in

    Yes at spot, already clocked out though. Lol what are you talking a BOT.?
  20. A

    Red cards

    How big of a deal are red cards at your store? Does the front end lead put a lot of pressure on you, to talk to every one about red cards prior to starting a cashier shift? The front end lead of our store straight told me how we all suck and they gonna start the red card rant again... everyone...
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