drive up

So, hear me out. I have been working at my Target for several months now and have been on Drive Up since Day 1. Not one day since Jan2022 have we had more than 10 TMs coming in for DU for that entire day. We have discussed our concerns with our ETLs about scheduling issues, considering we had a...

The Legion of Doom (“Corporate”) announced today their intention to roll out the ability for Guests to: • order Starbucks drinks, food, and merchandise for Drive Up • make exchanges and returns at the Drive Up area This will roll out to some stores by the fall of 2022 as a pilot in select...

Anybody else feeling absolutely broken from the sheer amount of drive ups? My store is doing about 350-400 a day, we're in the middle of a heatwave, and our GS team is all on the verge of a mental break down. Between the honks, the temperature, the 2 minute time stress, the unpredictability of...

How to resest drive up timer in the pickup app on the device for guest who have arrived and are waiting?

Hey so I recently started at target a little over a month ago and so far I enjoy it enough but it's very physically demanding. I recently spent the past week doing nothing but drive up orders for my store; I've done drive up more than anything else and I'm usually doing it alone. Anyway, at my...

I have worked the service desk for around 2 years now. Recently we have been slammed as I am sure others have experienced. What kind of set ups do you guys have to make taking multiple drive ups at a time? Making sure orders aren't getting mixed up or lost? What about double honks, do you...

Hey guys! So I’m in charge of guest service and trying to prepare for Q4, I’m trying to search a good way to help my team with drive up and OPU orders. If you could toss up some ideas of how you process and pull orders that be amazing! I’m literally running out of ideas!!!

Yo, gotta get this rant off my chest. ASANTS, my store tries to stay in the green by getting the items when they tell us their coming, writing up a sticky note with their first/last name and car description, and immediately processing it once they arrive instead of scanning their barcode. And...

Lol wtf I'm not going out there.

The curb side pick up! Are they fucking crazy...I am so glad my store did not start it yet! I find it very stupid because if it’s clothes do people think orders are gonna be found that fast!! Not to mention the shit that says 4 on the floor and zero in back! Yea let’s go check all over the store...

I just started doing Drive Up..... Today a guest claimed their order was wrong and wouldn't sign the device. Whomever put the order together forgot one of the items... This was not something I was aware of prior to them arriving. My device showed items 2 of 2, but their receipt showed 3 items...

So yesterday they built our Wifi stanstion in our dedicated spaces for Drive up. Wondering if anyone has opinons on how this will be, stories etc. Oh, I love the jackets and umbrellas we got for the TMs doing it. And the magnets. anyone else get magnets of the logo?