Rdhdstpchl
Watching it all
- Joined
- May 1, 2015
- Messages
- 215
Stepped out of the back room to help a guest on the phone, also helped a few guests on the floor at the same time. Took care of phone guest, pulled item and took to the back, after being loudly told that we don't keep large hold items up front.
The person that loudly told me I was in the wrong proceeded to call my exec on walkie. Turns out that a guest had come to the front in tears. That I had been rude with them and she didn't understand some of the questions I had asked.
Oddly when I spoke with the TM at guest service and the GSA they knew nothing about said guest and that there had been no comments or complaints regarding me.
Sound like a setup to anyone??
The person that loudly told me I was in the wrong proceeded to call my exec on walkie. Turns out that a guest had come to the front in tears. That I had been rude with them and she didn't understand some of the questions I had asked.
Oddly when I spoke with the TM at guest service and the GSA they knew nothing about said guest and that there had been no comments or complaints regarding me.
Sound like a setup to anyone??