pellinore
Life sucks and nothing good can come of it.
- Joined
- Jun 16, 2011
- Messages
- 1,997
The policy on returning bikes was that we'd only take a bike back to fix a problem that had to do with building a bike....a kick stand that has come loose...one of the pedals have fallen off...the chain won't stay on.
If there was another problem, then the guest was stuck with contacting the bike manufacturer for a refund or to return the bike to them.
Recently, we've been taking back bikes that "don't look like they've been used" or "have very little wear."
Has anyone had their bike return policy changed?
If so, how do you decide when a bike can be returned?
If there was another problem, then the guest was stuck with contacting the bike manufacturer for a refund or to return the bike to them.
Recently, we've been taking back bikes that "don't look like they've been used" or "have very little wear."
Has anyone had their bike return policy changed?
If so, how do you decide when a bike can be returned?