Cash office

[Frontlanegirl]

We tried doing that but then the CO team member said you can’t take cash out of the recycler after 11am...? (I’m not cash office trained)

That is BS. We’ve started in the middle of the afternoon before because of a call out.

 

[loser girl]

I do the cash office 5 days a week. I love doing it after my lane shift. Way less stressful especially if the recycler decides to do tricks or breaks.

 

[Frontlanegirl]

I do the cash office 5 days a week. I love doing it after my lane shift. Way less stressful especially if the recycler decides to do tricks or breaks.

When the machine works it is great. Jams take time to fix.

 

[Dog]

This is unacceptable. 2 hours and 15 minutes is ample time. Approximately how many cash bags do you have in total? We have 35 and I can get it done in close to two hours.

30

 

[Frontlanegirl]

30

Two hours is plenty of time to get those done. That CO person is not effective at their job.

 

[FloridaBullseye]

We also have 30 bags, I finish in an hour and a half. Max 2 hours when I have a jam

 

[starfishncoffee]

It takes me two hours tops, and I’m only scheduled in there about every other week. The only time I spent longer was one day when the machine lost its mind and I had to call tech support.

We do ours in the afternoon, too, which I prefer, because you know you’re going to have your person in their other work center for X hours. If any surprises come up, it doesn’t throw everything else off.

 

[nerdbear]

We have 15 registers, 4 SCO’s and 4 service desk registers. It takes about 45-50 minutes to deposit and withdraw. And then about 15-20 minutes to prepare checks, collect coupons and enter everything in COA. I’m usually finished and out of there in 75-80 minutes.

 

[loser girl]

What is COA?

 

[MrGSTLman]

What is COA?

Cash Office Application

 

[idkwhattodo]

24 registers, 12 SCOs, and 5 guest service takes me a little over 3 hours. I’m still fairly new to the cash office, but I’ve been trying to brainstorm and try out ways to be faster. I was trained by someone who went much longer than me, so I had to break a lot of habits that she had. We don’t have the recycler, yet.

 

[Anelmi]

Sooo....when you were first learning, how long did you take? I took much longer than my trainer and still needed assistance (first time by myself). I know I can do it...it's just a lot of steps.

Is the Target guide helpful? I was using my trainer's and it doesn't seem as complete as it could be.

 

[Frontlanegirl]

Sooo....when you were first learning, how long did you take? I took much longer than my trainer and still needed assistance (first time by myself). I know I can do it...it's just a lot of steps.

Is the Target guide helpful? I was using my trainer's and it doesn't seem as complete as it could be.

I think the first time I did it alone it took me about 2 hours and 15 minutes. The more I did it the faster I got. The guide is not complete because a lot of it pertains to the cash machine and does not figure in the other things you need to do the get the bags and bins ready.