Just a little clarification. I have been a TL of every area in the store. Yes that even includes Plano. So I know how important working equipment is. However there are work centers that absolutely must have a device to do their job, pricing, backroom and instocks. Sure it would be great if everyone could have one but that is just not possible. I know what its like to work Plano without devices. BUT you can do it. If you havePrice change cannot complete their work without one.KWIM? Most departments are under time restraints. Instocks has to get scanning done by 10am in our store. The first half hour every day is spent trying to get a charged device. When they do get one it is only partially charged because someone had been using it all morning. The time that is wasted each and every morning looking for working equipment is a huge waste. All you hear is crickets when you ask for a working device. It is ridiculous that I have to pull up the report to see who is signed into what and then I have to make my rounds getting the equipment to give to process teams.So while I feel Planos pain, they may need to adapt, work in teams and share. TLs need to think about the big picture when bringing in extra TMs for projects. If you have 20 devices spoken for don't bring in 6 extra people for a project that needs equipment at the same time. Actually this is one reason price change working evenings would possibly work.
Now what I originally asked was tips or tricks stores have used to keep theirs working. Of course we all put them in airplane mode to recharge, lower the brightness and make sure there are no other apps running. A peer in another store said they hold the two side buttons while the device is in the cradle. The top light will flash red and it seems to charge faster,
I would just really like a trouble shooting guide. Sending them in is no problem however they cannot possibly be this fragile can they. (sorry just hoping I guess) I think there must be some simple tricks to help keep them running, get them charged and keeping them connected to the network