You know, I just realized, that that was all the training I ever got for that situation, that we are supposed to call the GSA/GSTL. So, my question is, what do I do about it as the GSA?
Determine for yourself whether you think any of the guest(s) are intoxicated (also if ANY are underage, not just the one purchasing).
If you deem any of them intoxicated, deny the sale.. If they complain, call for LOD/AP.
If they make the purchase, leave, and someone gets hit for Drunk Driving they can trace it back to Target. If it was clear that they were intoxicated and were able to make the purchase anyway, cashier/GSTL could get in trouble.
I'd say this is one of those situations where its okay to upset the Guest, because this is getting out of the realm of Target policy and into LAW... Don't accuse them, but don't be afraid of upsetting them by denying the sale.
Fortunately I was never presented with the situation of having to deal with intoxicated guests (purchasing alcohol anyway)... That or the cashiers never called me over.
TO CASHIERS: If you think they MIGHT be intoxicated, hit your HELP button to call GSTL/GSA (guest waiting).. Just tell your GSTL/GSA that you need help completing the sale and they should get the Hint (hopefully). At any rate the responsibility no longer rests with you.