Does Target still have secret shoppers come in?

Joined
Jun 15, 2011
Messages
98
#1
I'm curious, I don't think I've ever had one in my store that I know of. If they do, will they let manager know right away how well the store did?
 

Dr Laytex

Thread Derailer
Joined
Jun 29, 2011
Messages
657
#2
No. Target no longer cares about the guests. Caring about the guest was done away with during AE10.
 
Joined
Jun 20, 2011
Messages
286
#3
I don't know for sure, it might vary district to district, but I haven't seen any in probably 3-4 yrs. They would walk the store and record who did/didn't ask CIHYFS ask to sign up for a Target Visa. They may have looked for more, but that's what I remember. Sometimes the people who did things correctly (ask CIHYFS and/or about red cards) would get a $10 giftcard. It was kind of cool, but now I think the under cover visits are more ETLs/STLs going from store-to-store undercover and recording what they find.

Oh, and to answer your other question, yes, the stores were told the results as soon as a visit was over.
 
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