EHR Password

Joined
Dec 20, 2011
Messages
2
How do you reset your EHR password? I need to request time off, and I completely forgot it.
 
Joined
Jun 24, 2011
Messages
1,036
just pickup the phone at the ehr kiosk at work, the phone will auto dial the reset system, then you can reset password.
 

nib

Joined
Jan 31, 2012
Messages
461
they are available 24 hours a day 7 days a week 612-304-4357 Client Support Center. I will tell you that usually when you get your eHR password reset, you do have to wait about 20 minutes before you try to use that new password, then you have to immediately change it to a password that only you know and remember between 7 to 13 digits with numbers, upper and lower case letters, symbols. Also it's best to do the reset from a work computer, then start using it from home, don't forget the password is only good for 90 days.
How do you reset your EHR password? I need to request time off, and I completely forgot it.
 
Joined
Jun 8, 2011
Messages
27,229
Doing it at the store, is much faster. Its changed before you hang up the red phone, in the breakroom ehr station.
 
Last edited:

nib

Joined
Jan 31, 2012
Messages
461
very true
they are available 24 hours a day 7 days a week 612-304-4357 Client Support Center. I will tell you that usually when you get your eHR password reset, you do have to wait about 20 minutes before you try to use that new password, then you have to immediately change it to a password that only you know and remember between 7 to 13 digits with numbers, upper and lower case letters, symbols. Also it's best to do the reset from a work computer, then start using it from home, don't forget the password is only good for 90 days.
 
Joined
Feb 26, 2012
Messages
1
The ehr won't let me log in at all. I set it up and went to put in the password and it said I had to call on the phone. I called on the phone and it reset the password and still never work. How do I get my self on it.
 

mrknownothing

purveyor of things
Joined
Jun 10, 2011
Messages
10,151
If resetting your password didn't help, talk to your HR. They may be able to help you.
 
Joined
Jun 24, 2011
Messages
1,036
make sure the password doesn't have any part of your name or ssn# in it - sometimes that seems to be a sticking point for many team members. The best type of password is something like

store@123

you can change it up a bit - but that is the easiest way to get it to work. Log on at least once a month or so to keep it active.
 
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