I have a somewhat unique perspective on it I think. I recently transferred from a high volume store that was going after End to end hardcore, to a low volume store that's failing at it hardcore. I have to say.... It's all about the people.
My original high volume store was doing well with it. Softlines, electronics and beauty teams are well oiled machines, market was still finding its feet when I left, but I think they're doing well now.
Then you have my new low volume store... Its awful. No hours for anyone to do anything. Morning pulls are pushed out by one team member in hardlines, one beauty and electronics pushing all toy/seasonal/infant hardlines, flow team only comes in on the three truck days, from 6am to 9am. Back room will not allow anyone but them to pull or backstock, and only one backroom TM at a time on any given day, plus the teamlead.
Its not going well to say the least. I truly believe if the team I worked with in previous store was at this location though, that it would be doable. Its all in the people, which is why I'm going to be exiting soon along with so many others.