The team member was talking to a black TM and said "your kids are going to suffer in life if they get that kinky hair you have, your hair is worse than (insert black ETL here), and her hair is really bad... hopefully my kids get pretty straight hair like mine" black ETL heard the comment as well as other TMs, who were offended. Either way, I felt that she needed to suck it up and deal with it and I called her out on it.
Please listen, ff there is one thing I can get across to you in this whole conversation my friend, it's that YOU CAN"T DO THAT!
I understand it's a small thing to you.
I know it seems silly and it seems like something she should get over but man, please take me at my word...
If you can apologize to her for saying it, do so.
Don't ask me why you should, just frelling do it.
It's, how can I put this, like saying a woman is being hard to get along with so it must be her time of the month.
Doesn't seem like a big deal, if you're male but if you have a mom or a SO you know not to make that joke.
I know you didn't
mean to hurt her feelings or tread on dangerous ground but you did.
Maybe it would be a good idea to do some reading, take some classes.
edit: There's a very long past where of the value of a person was based on how 'good' their hair was. It has spawned a huge industry and caused a lot of problems.
I'm not going to go any deeper but let me tell you it's a serious issue.
But if you can, go say you're sorry.
And never say it again.