Congrats!
As a GSTL, I would recommend getting to know EVERYONE on your front-end team. Cashiers and cart attendants, can be the most overlooked members of the team. Spend some getting to know them. It will go a long way when encouraging them to get RedCards! Be visible at the lanes!
Act as a partner with your GSTL's and GSA's and become familiar with the best practices. Also become familiar with the POS system... Nothing worse when you have a new GSA up front and they have a question about what to do on the register, and the LOD can't answer the question. For example, we had to a purchase order transaction for an organization and I had to call THREE different stores to help me out because none of the 3 ETL's in the building knew how to process it.
Not sure about our ETL-GE, I assume she knows the POS software fine, but I regularly have to hold the hand of the LOD when they step in to help at guest service because half of them have never worked at the service desk for more than 20 minutes at a time.
I actually find it rather annoying that one of the GSA's as well is constantly asking me questions and refers to me as the "expert" when doing so. Makes me wonder why I'm making $0.35 more than minimum wage and she's the GSA when she asks me far more questions than I ever ask her (I do't actually recall the last time I asked her to do something I couldn't have done myself if I had supervisor access).
I don't dislike her, she's very nice, I just dislike the idea of her making substantially more $ than me when I can do most aspects of her job better than she can. She's certainly more "experienced" than me dueto having worked at Walmart for almost as long as I have been alive (she worked at walmart for 20 years and is in her upper 50's I'd guess whereas I am 25), I'm just very computer savvy (I could write the POS software the store uses fairly easily and am fluent in C, C++, Ruby, Perl, Python, Java, and have dabbled ins several other languages.) and she is....not.
I'm amazed at this thread! I've been a GSA at two different stores, and at both I usually have a PO at least once per week.
Granted, it's usually the same organization. Still... didn't know it was that uncommon at other stores.
Not common here, mind I'm a cashier, not a GSA, but in the seven months I've worked at Target I've done exactly one purchase order, and the GSTL wasn't exactly sure how to do it, but did his best to help, and it wound up working fairly well. The only hitch that he didn't know of immediately was when using a PO it must pay for ALL of the purchase. You can't use a $300 PO to pay for $300 of a $350 purchase, it's an all or nothing thing, that extra $50 has to be a separate transaction if they plan to pay out of pocket for it.