I'm starting my first fitting room shift on Sunday and I'm super nervous! Any tips or advice you guys have for me?
I have moved to I'm Lost.I merged the two threads because they were identical.
It makes it much easier for folks to reply if there is one thread to work with.
Plus the Suggestions is for suggestions about the forum.
I have moved to I'm Lost.I merged the two threads because they were identical.
It makes it much easier for folks to reply if there is one thread to work with.
Plus the Suggestions is for suggestions about the forum.
I'm starting my first fitting room shift on Sunday and I'm super nervous! Any tips or advice you guys have for me?
My store is a low volume store, so the way we run things at the fitting room is like this:
We clock in and grab the gobacks. Go down to the fitting room and sort out the cart. Check the fitting room and pick up the leftover clothes, hangers, or whatever is on the floor. When a guest wants to try on something, ask how many they have (don't let them take in more than 6, and don't let them take their cart in) when they are finished ask them if the clothes worked out for them and take what they don't want.
Because my store is low volume, we don't have someone staying there their whole shift. If you do stay back there your whole shift, you'll be answering the phones and transferring calls (they should train you on how to do that), and probably do some repackaging (which you should be trained on as well.) The fitting room is pretty easy and nothing to be worried about. You'll be able to catch onto things pretty quickly and find your groove to get things done.
I'm starting my first fitting room shift on Sunday and I'm super nervous! Any tips or advice you guys have for me?
My store is a low volume store, so the way we run things at the fitting room is like this:
We clock in and grab the gobacks. Go down to the fitting room and sort out the cart. Check the fitting room and pick up the leftover clothes, hangers, or whatever is on the floor. When a guest wants to try on something, ask how many they have (don't let them take in more than 6, and don't let them take their cart in) when they are finished ask them if the clothes worked out for them and take what they don't want.
Because my store is low volume, we don't have someone staying there their whole shift. If you do stay back there your whole shift, you'll be answering the phones and transferring calls (they should train you on how to do that), and probably do some repackaging (which you should be trained on as well.) The fitting room is pretty easy and nothing to be worried about. You'll be able to catch onto things pretty quickly and find your groove to get things done.
what are go backs? where do i grab them from?
also what is repackaging? thanks
I'm starting my first fitting room shift on Sunday and I'm super nervous! Any tips or advice you guys have for me?
My store is a low volume store, so the way we run things at the fitting room is like this:
We clock in and grab the gobacks. Go down to the fitting room and sort out the cart. Check the fitting room and pick up the leftover clothes, hangers, or whatever is on the floor. When a guest wants to try on something, ask how many they have (don't let them take in more than 6, and don't let them take their cart in) when they are finished ask them if the clothes worked out for them and take what they don't want.
Because my store is low volume, we don't have someone staying there their whole shift. If you do stay back there your whole shift, you'll be answering the phones and transferring calls (they should train you on how to do that), and probably do some repackaging (which you should be trained on as well.) The fitting room is pretty easy and nothing to be worried about. You'll be able to catch onto things pretty quickly and find your groove to get things done.
what are go backs? where do i grab them from?
also what is repackaging? thanks
Go backs are items from your area that are either found by another team member or things that a guest was going to buy but changed their minds up at the register or things that have been returned. You get them from guest services. Just take a cart over there and grab your things from the go back cart, take them down to the fitting room, then sort them into the middle (mens, shoes, active wear, accessories, intimates), kids (infants, boys, and girls), and ready to wear (womens).
Repackaging is what you do if a tag is missing from a shirt, or someone stole a pair of underwear but left the rest. You have to make a ticket for it and put it on clearance. There's a process to it, but they'll show you how to do it. It's pretty easy once you get the hang of it.