MEGATHREAD Flexible Fulfillment

PackAndCry said:
Does anyone else have the little bags with a slider zipper that they use for SFS? We got some with our refresh, but they aren't on the SFS order guide and I didn't see them on SAP. They're really useful for jewelry and nail polish.
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Your receiver should have the number since they are required for ESIM. I'll check tomorrow for the sap number.
 
PackAndCry said:
Does anyone else have the little bags with a slider zipper that they use for SFS? We got some with our refresh, but they aren't on the SFS order guide and I didn't see them on SAP. They're really useful for jewelry and nail polish.
Click to expand...

Our Guest services uses them for defecting make up, so your GSTL might have that info handy..
 
essie said:
We have a chart that shows tape length for each box, and it's 21 for a 413. I was never even told about the numbers on the boxes, just to follow the chart. I use my judgment when it comes to box size and tape length. You want to know how many items of clothing I've had that were SIOC?
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That's been going on forever,,one of these days I'm going to actually SIOC that Ava Viv.
Just doing what the system told me.
 
Maeby said:
Do any of you prep items the correct way? Using the prep button and scanning each prep, fragile or liquid item. Or do you just tap the prep complete button?

Our refresh just finished and a lot of TMs just used Prep Complete. So they ended up walking back and forward from the pack station to the prep table to finish packing. Such a waste of time.
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Do it right the 1st time, all your items will go into its correct location, which speeds up pack time.
I physically prep all items 1st, make sure you can scan the dpci thru the prep bags etc.
Then,,,scan your cart for prep, putting each item in its correct location. Again this will help your pack time.
Even if you have to fudge the system, by hitting prep complete, make sure you have at least, PREPPED the cart.
 
calimero said:
i Don’t even know where to start :
When I train new TM , I make sure to tell them when they arrive for their shift to call for me or the other captain so we can tell what they need to do .. but it never fails , they go straight to the back and start a cart , when they should be packing !
One even started an OPU and never finished it ... went over goal time ..
I keep telling them not to INF , but especially 2 of them think that they have been working over a month therefore should be able to INF by themselves ... and they do ! Weird because I found every single items and they were shocked ... but it was too late ..
I am so ready to let them go after the holidays ...
one morning I arrived to my area and saw the 4 pallets of boxes that was stacked so high from the previous night .. when I asked the TMs who did it , they told me that they didn’t know what to do , and kept on pilling up .. how about add 2 more pallets .. they didn’t think about it .. they thought we could only have 6 pallets ! ( It was on weekend , no ups pick up ) .
I am giving up ..
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OMG I'm pissing my pants
 
Why do they want us using UPC labels on prepped items, but we can't prep from inside Pack and Ship and printing the UPC label from inside myWork takes too many taps?
 
I didn’t know about the paused carts thing. I’m pissed now because I do a lot of paused carts when the shifts switch over and previous TM didn’t finish them. Or like when this one ass hat just pauses them when he can’t find shit
 
PackAndCry said:
We've been having a lot of issues with SFS TMs putting items in the wrong hold location because ePick asks "How many do you want to print?" after you scan it into hold, instead of before. So they're having to scan the items, bag them, go scan a hold location, print the stickers, then go put the bags in the hold location... or, they scan the items, bag them, put them in a hold location, print the stickers, then forget which hold location it was put in. It seems like it'd reduce errors like this (and save time/steps) if the stickers printed after you scanned the items, then after you scanned the hold location it asked "Do you need to print more?" before you move onto the next order (which would be the equivalent of the Reprint/OK screen that's there now).
Click to expand...
Be efficient, look at what is needed for that order, scan and bag as you go. When you are done scanning and bagging that order, take those bags with the printer, to the stow area. Scan the stow location you will be using. Then print one label for each bag!
I have moveable red bins to stow in, that I can also take to the cart I'm scanning from, then take the bin back.
Make sense?
 
unknown said:
Gotta love the stl telling you to dig through pallets and pallets of unpushed seasonal then at 1:45, asking why you aren't done picking. Well damn, you can't have it both ways. I can spend my time picking and packing things I can find, or, I can spend my time searching for things I can't find. Not both.
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For sure,,,I challenged my STL today on this very matter. I asked him if he wanted the orders fulfilled, or picked on time. He said both...to which I laughed...yep you acknowledge 2 trucks, that aren't pushed, it's not gonna happen..
He slowly walked away,,,
 
OrderSickUp said:
At my store, if it calls for us to pull a casepack of, say, 6, but we only need 1-5 of it, we leave the rest (usually in the box) at the end of the backroom aisle and the backroom people backstock it into wacos.

Lately, though, ever since ePick was introduced I believe, it'll sometimes call for us to pull only 1 of something even though it was in a casepack of six, so it means leaving incomplete boxes on the shelf. The log etl asks us to not leave the 5 or however many items in the incomplete boxes, and I try to abide by that because the backroom people may think it's full when it's not, makes sense. But if it comes from an open shelf and I'm opening a box of, say, tiny ornaments, it may not be appropriate to leave them loosely in their current location because they belong in wacos now, but I don't always have time to open MyWork and remove them from the lower/upper shelf location and backstock them appropriately. And that's what happens with an employee who DOES know how to backstock; I don't think many, if any, of our seasonal SFS workers were trained in MyWork! (I know I've taught many how to check counts in MyWork, so there's no way in hell they would know backstock or the backroom location report.) But leaving it at the end of the aisle obviously isn't appropriate either, since that would mean stuff that's supposed to be in the backroom location isn't there. I agree that the "Set aside any for backstock" isn't ideal, since it removes stuff from the backroom that another SFSer could need (like the damn LOL Surprise cases) and they may not realize it was just at the end of that aisle and INF it.

I'm honestly not sure what would be the best answer to the problem.
Click to expand...
Your backroom locations are not set up correctly. When the system pulls like that, it thinks it's pulling from a "Open Stock" location, not a "Case Pack" location.
If it Only pulls one, you really really, should go into MyWork, "Take" the remaining items out of that location, then stow them in an "Open Stock" location.
The INF you avoid, could very well be your own.
PS,
Let your backroom lead know that they have a problem in that area, to avoid future problems.
 
tmap98 said:
You will do the backstock inside epick after pick. (at least the backstock portion, I don't know about the myWork link)
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Where does one find this type of information, and if and when it is available?
Nobody seems to be able to explain the end to end systems, and how they should function. Being a former information specialist, I want to know more, all I get is blank stares!
 
Kick Shot said:
Do it right the 1st time, all your items will go into its correct location, which speeds up pack time.
I physically prep all items 1st, make sure you can scan the dpci thru the prep bags etc.
Then,,,scan your cart for prep, putting each item in its correct location. Again this will help your pack time.
Even if you have to fudge the system, by hitting prep complete, make sure you have at least, PREPPED the cart.
Click to expand...
PS
It's a metrics thing,,a game if you will, if you prep everything, before you actually hit start/scan cart for prep. You can make excellent time on your prep.
 
calimero said:
i Don’t even know where to start :
When I train new TM , I make sure to tell them when they arrive for their shift to call for me or the other captain so we can tell what they need to do .. but it never fails , they go straight to the back and start a cart , when they should be packing !
One even started an OPU and never finished it ... went over goal time ..
I keep telling them not to INF , but especially 2 of them think that they have been working over a month therefore should be able to INF by themselves ... and they do ! Weird because I found every single items and they were shocked ... but it was too late ..
I am so ready to let them go after the holidays ...
one morning I arrived to my area and saw the 4 pallets of boxes that was stacked so high from the previous night .. when I asked the TMs who did it , they told me that they didn’t know what to do , and kept on pilling up .. how about add 2 more pallets .. they didn’t think about it .. they thought we could only have 6 pallets ! ( It was on weekend , no ups pick up ) .
I am giving up ..
Click to expand...

Don't even get me started on stacking boxes and pallets.. I spent an hour last week making sense of the pig sty these season idiots left. Nothing ever fucking occurs to them, "Oh you can get more pallets?" Yes I was given that as an answer when I asked why they left that dangerous stack that looked worse than a Jenga stack about to fall.. I tell them when we train, open epick and see which has more orders, OPU or SFS, which ever is bigger pick that.. Nope they all go straight to the packing desk and stand there wondering why there is nothing to pack.. "you have to pick it, to pack it darling. What have we told you every day you work? Check which side needs the help. Now go on grab a cart and figure it out." So done with these idiots.
 
PackAndCry said:
Why do they want us using UPC labels on prepped items, but we can't prep from inside Pack and Ship and printing the UPC label from inside myWork takes too many taps?
Click to expand...
Only a few more months until my store switches to P&S 2.0 and I’ll understand the struggle of required Prep step. They want UPC labels printed out for the items during the Prep step? Sounds like more work.

Kick Shot said:
bullshit,,,they are a godsend, I wish everything was RFID enabled. Learn how to use it,,,that's how I can find that constantly inf-ed, soft lines item, that's still sitting in a repack back in breakout.
Click to expand...
RFIDs are a godsend and if everything was RFID enabled. INFs would drop to >10% if the store cares more about INF then pick metric.
The only issue with using the RFID is not enough to go around and scanning every possible location.
I’m looking for a pillow item for which I have to rely on the moderniation process. The unload team has to make sure it’s on the pallet with same items. If it’s not in the shelf location, I have to check if it’s flexed to a different location or look elsewhere on the salesfloor where they could be pillows. It could be at guest service or in random reshop/backstock carts. It could also be a mispick, unlocated in the backroom in the wrong fillgroup aisle or sitting on a pallet with different items.
If the modernization process got their act together, Flexible Fulfillment could find anything.
 
Last edited:
The way I've found it works best for me is:

-Grab items that need to be prepped one at a time out of the cart and prep them. As I prep them, I put them on the prep station next to mine that isn't in use.
-Scan them all back in at once as fast as possible.
-Swap the prep clip out with a "Ready For Pack" magnet we made and put it with the staged carts for someone to pack.

It increases your pack productivity a lot since you aren't spending the packing time also prepping, and it works well if you have multiple TMs packing. The only problem is when an item isn't "eligible" to be prepped (I notice this a lot with Art Class items and sometimes RTW sleep), you don't know where it was supposed to go back. I kind of suspect this is how HQ expects us to do it, since otherwise we wouldn't need to be reminded where to put the item back if we were supposed to do it one at a time. The other issue is if someone mashes "prep complete" before you prep it, then you don't know where to put the stuff back. It really should let you re-prep a cart even after someone hits prep complete.
 

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