- Joined
- Jul 8, 2019
- Messages
- 5
Hey guys, so first post here not sure how to exactly start but here's my story and question to current/former ETLs.
I am a Service and Engagement ETL, got hired straight out of college, and been in this position for 7 months. I studied Business and Consulting in college and I was excited about this role thinking it would be a great experience, having my own team, running a multimillion-dollar business, gaining management experience, etc.
However, I am feeling frustrated with the amount of manual labor we do as ETLs, the obsessive micromanagement from my store director and how they speak about team members. My store director barely lets me spend time with my team, always using me as extra help to push, merchandise, backstock, pulls, presentation, planogram, SFS, etc. I definitely do not mind helping, some manual labor, working along with the team but 90% of my time is spent in other departments of the store and always get stuck with the market push and stressing to make goal times in SFS and I can barely spend time doing things related to my position.
Also, the store director is always giving numerous task at once when I haven't even partially completed the other two they already gave me. Another thing that bothers me is how they sometimes speak so badly about team members, profanity, calls them useless, numerous profanities, etc. Making mistakes will land TMs in their sh*t list. The HR ETL is just as bad in how they view TMs as insignificant beings and couldn't care less about them. I get that we have to run a business and look after target first, but c'mon, is it really necessary to speak so badly and putting people down to make yourself feel better? Both store director and HR ETL have their favorite TMs but talk so much garbage on the rest of the team, it is sickening. THIS PARTICULARLY UPSETS ME. I am a firm leader who expects things to get done but I REALLY care for my team, and not just the ones that are under me but the entire store team. So many always come to me for help because the HR ETL always gives TMs attitude, rolls their eye, or just says "I'm busy". Every time a TM has an issue, I try to solve it right then and there if possible, not avoid them and send them away. I have TMs begging to be switched to my dept. because of how I treat them. Truly, I feel bad for how the SD and HR ETL treat the team.
Then there is working weekends, holidays, being told that Q4 you won't see family or friends.
Lastly, the company has some seriously unrealistic expectations from team members with this whole modernization and new store ops. Is waaaaaay too much work for the very little payroll they are willing to give stores. Our store is one of the best in the district, but still, the workload for the team is unrealistic and overwhelming.
I feel I did not go to college so I could do so much manual labor and work all holidays and half my weekends (I get it.... is retail, and is definitely probably not for me). Anyone experiencing anything similar? or any EX ETLs with advice on how to get out? I have no truly have no intentions of staying after Q4.
I am a Service and Engagement ETL, got hired straight out of college, and been in this position for 7 months. I studied Business and Consulting in college and I was excited about this role thinking it would be a great experience, having my own team, running a multimillion-dollar business, gaining management experience, etc.
However, I am feeling frustrated with the amount of manual labor we do as ETLs, the obsessive micromanagement from my store director and how they speak about team members. My store director barely lets me spend time with my team, always using me as extra help to push, merchandise, backstock, pulls, presentation, planogram, SFS, etc. I definitely do not mind helping, some manual labor, working along with the team but 90% of my time is spent in other departments of the store and always get stuck with the market push and stressing to make goal times in SFS and I can barely spend time doing things related to my position.
Also, the store director is always giving numerous task at once when I haven't even partially completed the other two they already gave me. Another thing that bothers me is how they sometimes speak so badly about team members, profanity, calls them useless, numerous profanities, etc. Making mistakes will land TMs in their sh*t list. The HR ETL is just as bad in how they view TMs as insignificant beings and couldn't care less about them. I get that we have to run a business and look after target first, but c'mon, is it really necessary to speak so badly and putting people down to make yourself feel better? Both store director and HR ETL have their favorite TMs but talk so much garbage on the rest of the team, it is sickening. THIS PARTICULARLY UPSETS ME. I am a firm leader who expects things to get done but I REALLY care for my team, and not just the ones that are under me but the entire store team. So many always come to me for help because the HR ETL always gives TMs attitude, rolls their eye, or just says "I'm busy". Every time a TM has an issue, I try to solve it right then and there if possible, not avoid them and send them away. I have TMs begging to be switched to my dept. because of how I treat them. Truly, I feel bad for how the SD and HR ETL treat the team.
Then there is working weekends, holidays, being told that Q4 you won't see family or friends.
Lastly, the company has some seriously unrealistic expectations from team members with this whole modernization and new store ops. Is waaaaaay too much work for the very little payroll they are willing to give stores. Our store is one of the best in the district, but still, the workload for the team is unrealistic and overwhelming.
I feel I did not go to college so I could do so much manual labor and work all holidays and half my weekends (I get it.... is retail, and is definitely probably not for me). Anyone experiencing anything similar? or any EX ETLs with advice on how to get out? I have no truly have no intentions of staying after Q4.