Snort. I have a hard time believing it. Every day girls gets messed up so fast that an hour or two after getting the tables great you go back and it looks like it was never touched, and there's time to scan merchandise while trying to get that hot mess under control as well as backstock? People seem to think that bras and shoes belong on the floor, and shoes are back on the floor as soon as the second guest arrives in shoes after you leave, and doing that plus accessories plus sleep, activewear and socks leaves time for backstock and price change? Reshop is coming in most days so fast that you can't even empty one cart before they call with another one and guests have figured out there's no limit so 10 non-swimwear and 14 swimwear is the average per guest (one or two being the low end, 25-30 being the high end), and the poor FRO is supposed to scan and backstock RTW and mens basics on top of keeping the huge disaster (which messes up faster than girls) of clearance under control, zone RTW, try to keep shrinkage at the FR under control, and do all the horse pocky corporate wants for upselling at the FR? And who calls dibs on the softlines printer when everyone does this? Yeah, sure, two or three people in the late afternoon and evening can manage to do backstock and pricing on top of reshop and zone and helping guests...not.
Which flavor was the red Kool aid? Was it cherry or fruit punch?
I'll have to "clarify" something before @Militantagnostic does.....It's Flavor-Aid !!! He likes us to be factual about our cult-following beverages.
It wasn't red either, it was grape flavor!
The only major change is online shopping, and there are ways to get people back even from that. A lot of people need things NOW, that online shopping can't help with. Even for those planning further ahead, coming into a store means actually seeing it, hands on, and not being surprised when that whatchamacallit is too wide for the space or that curtain/dress/rug that advertises itself as emerald green is actually kelly green or whatever. But the way to attract people is to have a clean, well laid out, visually attractive store with full shelves and employees that don't look like the cat dragged them into the path of a semi because they are trying to do far too much with far too little time. To get that, sales floor staff needs to be focused on guests and keeping the sales floor visually appealing, and there's needs to be an infrastructure in place for other people behind the scenes to do the layout and stocking. Target had that and tossed it. Now they want their sales floor staff to do it all with nothing extra given, when they should be doing the opposite by having nothing impeding sales.
Say something to the softlines ETL. More hangers wrong than right, that's not one person that's a whole team training issue. Not hard to carry a few tabs in your pocket for when size is wrong on the floor, no tab is better than a wrong tab, and fixing it at the fitting room is grumbly but just a couple of seconds if the extra tabs are easily accessible.
Under pants sizes it's not quite correct: even number sizes are for misses, odd number sizes for juniors.
found on Reddit
And this is why I hate all those moms that come up to me and ask for the "juniors section". C'mon folks, even in my youth they used junior/miss sizing. You all should know that "junior" is the women's section and not separate.
I think E2E *could* work, and probably work well. Sure, shoppers habits change over time, so I get that retail needs to change with it to stay alive... but, 1-3 people trying to do everything in a department that accounts for half of the stores sales is just not feasible. E2E can only work IF they give every store the bodies needed to pull it off.
Most of the A&A team at my store could rock setting pogs, pushing truck, backstocking, zoning, pricing, research, reshop, etc. etc. But when there are so few people scheduled, on top of the things we're required to do outside of our own departments every day (namely smart huddle in hardlines & the non stop backup) that's where we run into trouble. Even the most dedicated hard working tm can't do all of what they're asking.
It's frustrating and I wish corporate would listen to the people actually working in their stores. I might not love all of the changes they're asking of us, but I'm a hard worker and I'll do what's asked of me if you give me what I NEED to get it done! Bodies on the floor and cashiers up front would be a great start!
