Archived Hardlines TM covering electronics breaks?

[Shani]

I got stuck covering an electronics TM's lunch once when the devices were down and it was kind of busy over there. Of course I didn't get the easy questions or unlock/ring up requests, it was all more detailed stuff I knew jack shit about. So I had to ask all the questions over the walkie, and the only person in the store at the time who could answer them was the electronics TM trying to eat their lunch. They never asked me to cover electronics again after that.

 

[daemon]

You should have just told the guest you are just covering and that in-depth questions will need to wait for the electronics team member to get back.

 

[rog the dog]

New op model requires specialty sales team to cover electronics breaks, so that should be going away soon.