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[tmtechadvocate]

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[tmtechadvocate]

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[tmtechadvocate]

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[tmtechadvocate]

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[tmtechadvocate]

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[tmtechadvocate]

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[tmtechadvocate]

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[tmtechadvocate]

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[FlowTeamChick]

Here's something I've been noticing lately: The SFC is set at what it should be, say 8. But the SFQ is at 26 or some weirdly much larger number than what will fit. I don't know how the quantity can possibly be more than the capacity and at first, I thought I was looking at it backwards. These are products that have only one location, so it should be pretty straightforward.

It's so random where I find it, but I check the SFQ every time I have too much to fit, and I've been seeing it in different POGs in my area. If it was just one per facing, I'd think that maybe another TM was changing it. But these are weird numbers.

 

[MrT]

Here's something I've been noticing lately: The SFC is set at what it should be, say 8. But the SFQ is at 26 or some weirdly much larger number than what will fit. I don't know how the quantity can possibly be more than the capacity and at first, I thought I was looking at it backwards. These are products that have only one location, so it should be pretty straightforward.

It's so random where I find it, but I check the SFQ every time I have too much to fit, and I've been seeing it in different POGs in my area. If it was just one per facing, I'd think that maybe another TM was changing it. But these are weird numbers.

This used to be a thing when people would update the quantity amd be able to not change capacity when doing so amd that wemt a way a lomg time ago but like you I have noticed that happening again recently so something definitely changed

 

[tmtechadvocate]

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[SigningLady]

Maybe if any items coming in should not be able to order online for 24 or 48 hours. That way it has a chance to make it to the sales floor

And also protects the in-store guest which has become more of a focus now.

 

[SigningLady]

I probably should convince my teammates who cover that project to jump in. I'll ask them if there any future consequences, but I know they know folks have to do that as a work around right now. And have future features to minimize or stop the need to skip.

It is also frustrating having to go thru all those steps again if you have to re-tie a POG that is already set. Wondering if going thru the steps again has any consequences?

 

[jenna]

It is also frustrating having to go thru all those steps again if you have to re-tie a POG that is already set. Wondering if going thru the steps again has any consequences?

 

[Planosss]

Why are you asking people to work off clock. Take your HQ speak and shove it, pal.

 

[Ringwraith917]

HQ Speak. It IS very different than what we usually use around here which is more casual and conversational, fewer buzzwords and phrases. "Circle back around", track, log, "jump in". LOL

 

[bymoonlight]

Yeah. I wonder if I should spin up a new thread for each tech functionality. But you can send that my way for now.

1.) One of the biggest issues in functionality is not requiring TMs to scan every bag before delivery. The amount of missing orders has become out of hand because they just assume it's all there since it's been scanned by one TM already. Every TM should need to scan the bags.
2.) Not being able to look at past orders in the app itself is a severe downfall. Sometimes you don't have the order number, just a name, and validating the EoD check seems impossible, or having to shop for replacement items for ones that went missing.
3.) This recent update to scan the parent cart for drive-up seems designed to add an extra, unnecessary step. Yes, I'm aware we can skip that verification, but given there was no communication on the feature at all (that I saw), how do I know if this is a metric similar to skipping a guest's 4 digit code?


The Perks:
1.) Seeing who is working on an order/claiming it
2.) Scanning it into a cart - it's organized, similar to FF. I like this, scanning the parent cart just doesn't make sense to me.

 

[tmtechadvocate]

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[tmtechadvocate]

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[tmtechadvocate]

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[Planosss]

So many people complain the HQ isn't listening directly and has no idea what they are doing. And then when they try to, they get mad. Lose lose I guess. These posts and questions are totally optional. You don't have to participate

HQ can’t be soliciting ideas from team members off the clock. Do it the proper way, I a documenting and reporting this.

 

[Hardlinesmaster]

HQ can’t be soliciting ideas from team members off the clock. Do it the proper way, I a documenting and reporting this.

you are so funny.....

 

[bymoonlight]

1) Noted
2) Interesting and I think makes sense. Just to be sure, why would you want to look at past orders/how would you use that? I don't want to assume
3) I can ask the team

2) We look at past orders to do multiple things: the EoD check, where we validate all bags scanned out of hold have been processed. We quickly check prior hold locations vs going through 14 buttons on chatbot. We can quickly see a photo of items with the DPCI that were in a guest's order in the event they call/come in and say something is missing vs being given a list of DPCIs that we then have to type into myday to jog our memory if we've seen it. If we need to go shop the floor for missing items, seeing the photos is much more helpful than a long list of items.