- Joined
- Apr 22, 2019
- Messages
- 6
I am wondering what the best way to handle filing a complaint against an ETL for a hostile work environment is, calling/emailing the hotline or doing something through HR channels? Any advice?
Trying to keep identifying details out of this post, I won't go into too much detail, but my store has an ETL who is brutal on TMs, has been since day 1. Multiple people have reported issues with them. They will hound TMs relentlessly if the TM is one they don't care for. I've watched this ETL ream TMs out on the salesfloor in front of guests and other TMs. I've watched as they said they were going to get TMs out of the store. I've watched hardworking TMs get their hours cut to next to nothing by this ETL. And always speaking to TMs in a condescending manner, harassing them for just about everything. The way this ETL talks down to people is astounding.
I am not on this ETL's "good list" (not many people are) and have taken issue with how they've treated me before. There is literally no winning with this ETL...I can work myself to the bone, get things done despite the odds, and there will still be criticism. Never, ever a positive word. I have never done anything to show that I'm incompetent or don't know how to do my job. I've shown that I will give my best, that I care about doing a good job and that I care about my team. Yesterday things came to a head, with something they said to me leaving me angry, then in tears. I don't deserve to be treated like garbage. No one deserves to be talked to the way that this ETL does. Additionally, I believe that this ETL created an unsafe work environment that resulted in a TM getting injured.
My SD hates conflict and is not necessarily someone you can go to. Though at this point I'm not sure that I have anything to lose with him. I asked another TM that I know filed a complaint and they just told me that they emailed our HR TL. As I was in tears yesterday, I was encouraged to call the hotline. I'm not sure what the best procedure is for me to follow. Is calling the hotline considered a formal complaint or should I go through HR? Any advice is welcome!
Trying to keep identifying details out of this post, I won't go into too much detail, but my store has an ETL who is brutal on TMs, has been since day 1. Multiple people have reported issues with them. They will hound TMs relentlessly if the TM is one they don't care for. I've watched this ETL ream TMs out on the salesfloor in front of guests and other TMs. I've watched as they said they were going to get TMs out of the store. I've watched hardworking TMs get their hours cut to next to nothing by this ETL. And always speaking to TMs in a condescending manner, harassing them for just about everything. The way this ETL talks down to people is astounding.
I am not on this ETL's "good list" (not many people are) and have taken issue with how they've treated me before. There is literally no winning with this ETL...I can work myself to the bone, get things done despite the odds, and there will still be criticism. Never, ever a positive word. I have never done anything to show that I'm incompetent or don't know how to do my job. I've shown that I will give my best, that I care about doing a good job and that I care about my team. Yesterday things came to a head, with something they said to me leaving me angry, then in tears. I don't deserve to be treated like garbage. No one deserves to be talked to the way that this ETL does. Additionally, I believe that this ETL created an unsafe work environment that resulted in a TM getting injured.
My SD hates conflict and is not necessarily someone you can go to. Though at this point I'm not sure that I have anything to lose with him. I asked another TM that I know filed a complaint and they just told me that they emailed our HR TL. As I was in tears yesterday, I was encouraged to call the hotline. I'm not sure what the best procedure is for me to follow. Is calling the hotline considered a formal complaint or should I go through HR? Any advice is welcome!