- Apr 30, 2019
Shoplifting is becoming a growing issue for retailers. While Target and Walmart are talking about it, see why Costco seems to be less affected by it.seekingalpha.com
Something really worth considering. Not only shoplifting, but if a member is intentionally abusive towards a Costco employee, they have on occasion had their membership terminated.....Costco's shoppers are all members, whereas Target doesn't have a membership for its customer base. Costco's guests are known by the company and being a member is akin to joining a club (or even entering a church, for some members). This makes guests somewhat committed to accepting a proper behavior and building a trustworthy relationship with what they have become a member of. If a member is caught shoplifting, the membership will be canceled for life.
This brings to mind another article, Costco workers reveal 33 things they'd love to tell shoppers, but can't
One wishes Target would do the same. for its TMs. Target management really doesn't enforce a code of conduct on "guests" who enter our stores. Just because we don't force membership doesn't mean we should be treated like filth by a tiny but terribly time-consuming group of jackals."Costco is my second family," a Costco employee from Ohio told Business Insider. "They really take care of their employees and look out for them. Anytime there is an abusive member, management is awesome about stepping in and taking over so we don't have to stand there and get screamed at."