So heres the thing. Tasks list is supposed to be done by 12:00pm everyday. We are an ULV store, so we do rigs on truck days and heavy research on one day, and light research on the other. You can gather a lot of information by going to the instock option on the item search screen. You shoot a rig and discover that the count is off. A quick item search shows none in the backroom and the last time one came in was two weeks ago. If the count is off by 1 and its a low dollar item, I'll change the count. However, if it seems fishy, I'll discuss it with the TL. We never waited on rigs because of freight. Hell, we don't even wait on research cause of autofills.
Its stupid, but if you understand the process you can mitigate a lot of issues. I've heard hitting "bad zone" will often get certain TLs chewed out. I don't normally do it, but I did find myself confirming bad zones in areas of one particular TL. Capacity incorrect seems to be a fairly safe bet. I've used it many times, especially in candy. I just don't understand why the system believes 100 bags of snickers will fit on one shelf. I've never been told anything bad about it.
At one point, they wanted instock blood bad. Reason was because we were correcting counts and they were appearing on the drastic count report. One ETL even told us we weren't allowed to change counts with out their permission. After a "chat" in which I explained that if he feels that way, perhaps the ETLs should do their own research, he told me not to change any counts. The instock team talked it over and instead of changing counts, we wrote them down and handed them to our TL. The TL never checked up on them and we had a surprise visit. The next day, we were back in the office being read our instock best practice. When he asked if we had any questions, I pointed out that BP is to have a freight pushed and backstock. If that wasn't being done by the time they wanted us to research, then we were already unable to do our job anyways. There were people getting "chatted" every where. Eventually, they shut up about it and let us get back to our process.