- Joined
- Apr 4, 2013
- Messages
- 6
I searched and searched, but came up with nothing...
Has anyone else "lucked out" and changed over to "Integrated Guest Service" during their remodel?
Basically, the Guest Service Desk no longer exists... the Guest Service position no longer exists... and there are a number of registers (manned by any available cashier) used for returns and exchanges, as well as cashing guests out at the same time. Poorly thought-out, poorly designed, and a HUGE headache for team members and guests.
Has anyone else "lucked out" and changed over to "Integrated Guest Service" during their remodel?
Basically, the Guest Service Desk no longer exists... the Guest Service position no longer exists... and there are a number of registers (manned by any available cashier) used for returns and exchanges, as well as cashing guests out at the same time. Poorly thought-out, poorly designed, and a HUGE headache for team members and guests.