Archived Is there anyway to "unvoid" an item?

[arc125]

Today I accidentally voided a guest's items when trying to void just one item. I had to scan each item again. Luckily he was patient with me. Is there anyway to get them back or is it just a one time thing?

 

[Flabbergasted]

You hit K1 "Void Everything" instead of K3 "Void Line"? Yeah, unfortunately, if you press that button the only option is to re-ring. If you get an impatient guest things could escalate.

 

[arc125]

Ah, that's a bummer. I'll just have to be more careful then. Thanks for the help!

 

[masterofalltrades]

i've done that before. corporate should consider a prompt saying are you sure or something to prevent that painful mistake.

 

[defang]

Yup, I've been guilty of this before. I usually take a little bit off for the guest if they're nice and patient for the inconvenience.