Archived LODs

[essie]

Is anyone else being told to not use "LOD" anymore? We're being told repeatedly "Do not say LOD. We don't use LOD anymore. Just say the person's name or 'Team Lead'."

 

[Amanda Cantwell]

Is anyone else being told to not use "LOD" anymore? We're being told repeatedly "Do not say LOD. We don't use LOD anymore. Just say the person's name or 'Team Lead'."

You’re a “new ops model” store. Basically another phase of modernization

 

[Planosss]

Weird.

 

[NKG]

Point Person is the new term but I'd use their name or TL

 

[Coqui]

LOD is going away in the new Op model. Your store is currently under that so that’s why they are telling you that.

 

[Proficient]

I never call any of my LODs I go by name all the time since I've been there 1+ year..

 

[HRTMKendall]

In my store there’s no E-LOD when the STL is in the store. There’s a closing LOD MON-FRI. Weekends there’s an E-LOD & an L-LOD. That changed a few months ago in my store.

 

[Softsoul]

Ha! Mine never hear anything until you say LOD

 

[soyaxo]

To get their attention, I say LOD.

 

[rog the dog]

The phrase LOD will phase out company wide soon. Person you should be going to for everything is your workcenters Lead(s), if not then your leader, and if they both aren't there then call the manager that is there.

System works pretty great and it's one of my favorite changes.

 

[unknown]

And of course the company will spend millions and millions having pre-meetings, meetings, and posr-meetings. Then more on new software using new terminology. Then more on ....

Damn, can't we just sell Tide and curtains? I have enough to do other than what to call the person who can't be bothered to defuse angry guest complaints.

 

[SpilledTea]

The phrase LOD will phase out company wide soon. Person you should be going to for everything is your workcenters Lead(s), if not then your leader, and if they both aren't there then call the manager that is there.

System works pretty great and it's one of my favorite changes.

Same at my store & I like it, as well, especially when one of my TMs call out. Before, half the time I wouldn't know about a call out until I was looking for that TM over walkie. 🙄

 

[starmaster1000]

Someone post all the new titles, please.
What's this E-LOD stuff?

 

[Amanda Cantwell]

Someone post all the new titles, please.
What's this E-LOD stuff?

E is just Early LOD. tons of other threads have all the titles. Search is your friend 🙂

 

[starmaster1000]

E is just Early LOD. tons of other threads have all the titles. Search is your friend 🙂

Yeah I think I saw that here. Or maybe r/Target. I am starting to confuse the two lol

 

[GlobalTL123]

Did anyone else read the Target Q1 strategy?

 

[SpilledTea]

Did anyone else read the Target Q1 strategy?

I skimmed it.

 

[CHEESECH0DE]

Ha! Mine never hear anything until you say LOD

I have this one LOD that ignores the sales floor and only answers when another teamlead or above asks him to go to 2/3/4

 

[Tessa120]

The phrase LOD will phase out company wide soon. Person you should be going to for everything is your workcenters Lead(s), if not then your leader, and if they both aren't there then call the manager that is there.

System works pretty great and it's one of my favorite changes.

🤣 Sure, that works great and is a time saver, having to pass along information 3 times to 3 different people before someone can act on it.

 

[Yetive]

Did anyone else read the Target Q1 strategy?

Yes

 

[rog the dog]

🤣 Sure, that works great and is a time saver, having to pass along information 3 times to 3 different people before someone can act on it.

Maybe you misunderstood or are having a bad experience with it, but that's exactly what this eliminates. You work directly with your department leader on all projects so there's no he said she said business with the managers.

The three different people I mentioned is the hierarchy of who you should be calling on the walkie depending on who's there, not calling all of them lol.

 

[garbage]

You’re a “new ops model” store. Basically another phase of modernization

I’d love to be a suit and get paid the big bucks $$$$ just to come up with a policy not to say “LOD” anymore. Fucking suits are geniuses

 

[Tessa120]

Maybe you misunderstood or are having a bad experience with it, but that's exactly what this eliminates. You work directly with your department leader on all projects so there's no he said she said business with the managers.

The three different people I mentioned is the hierarchy of who you should be calling on the walkie depending on who's there, not calling all of them lol.

Phone call.
"Hey, I'm running late."
"Okay, please hold."
Tell immediate boss, who refers to next highest. Tell next highest, who refers to LOD. Tell LOD. Meanwhile call has rang back about 4 times during all this.

Phone call.
"I want to talk to a manager."
Tell boss, referred to next highest, refer to LOD, refer back down to GS. Meanwhile guest is pissed because call has rang back about 5 times.

Ask about duties of the day. Bounced all around the hierarchy rather than going straight to the LOD who was left the instructions, and 10 minutes of my shift that could be spent doing my duties is gone forever.

Guest issue on the floor. Guest bounced around between the hierarchy as the issue is bounced around rather than the TM being empowered to get the right person in the first place.

Trying to remember who has what place in the hierarchy each particular day, rather than being certain of where to go.

 

[dannyy315]

We went through that phase, but people returned to saying LOD again and now they don’t care, lol

 

[countingsheep]

Dude I just ask who is running the floor or flat out say there is a call for mansger on 228blah. I dont have time for this petty crap I got back up to do, call boxes to grab, truck to push, electronics and beauty to cover, and hit lunch before compliance. Oh and I am the only one in apparel for the next 3hrs. Word usage is not on my list of fucks to give