So first, let me explain. I have been learning new workstations as a part of my development. This week I got to learn how inbound works and worked a few 4am shifts. Don’t get me wrong, I have learned a LOT and VERY quickly, but there are some things that even the TLs I partner with and the ETL overseeing my development plan can’t seem to answer.
The biggest question I have right now is regarding how many fit/how many are here when I’m stocking.. Also, this is confusing to put into words so please bare with me.
Let’s say I’m pushing chips in the morning. So it’s 5:30 am and I hear an etl saying he “hasn’t acknowledged the truck yet”. Does that mean he presses a button and every item on the truck is added to the on the floor count? I heard him say shortly after that he was going to acknowledge it, just incase that affects anyone’s answer here. So I go to stock chips and I have a lot to push. I fill up what I can on the shelf where I know by memory it goes and quickly scan it to check for other locations before backstocking. But I notice that on the primary location it says “10 fit 10 are here”, and there are only 5 bags of chips AFTER I filled it up with a couple of bags...
At this point, the appropriate thing for me to do is to change those counts to display what is literally in front of me, right? Or just change the fit number so that it says “5 fit, 10 are here”. I understand that it would be incorrect, but my thought process says that when I go to backstock those other bags, the system would take that extra 5 and locate it in the back wherever I put it? This is what’s confusing me.
I understand the basic part of stocking and just backstocking, as that is all my store teaches. But I feel like without some other steps, counts could potentially get really off? Am I wrong? Or is that someone’s job to go fix and I just need to do the basic steps lol.
I’m curious in understanding on a deeper level what the counts mean. If I say there are 50 bags of chips on the home location and promptly change it back to the correct amount, does anything internally happen? Are there red flags raised? Also, should the on hand amount in gray change? I’ve seen the on the floor + back numbers not come anywhere close to the on hand number and it’s confusing me.
Last thing I can think of. When those chips originally say “10 fit 10 here” and I change it after stocking a few to capacity at 5 and then change the numbers to reflect what it literally there, where do those extra 5 go the system thought it had? At this point nothing has been backstocked. Does it negatively affect the store in some way?
The biggest question I have right now is regarding how many fit/how many are here when I’m stocking.. Also, this is confusing to put into words so please bare with me.
Let’s say I’m pushing chips in the morning. So it’s 5:30 am and I hear an etl saying he “hasn’t acknowledged the truck yet”. Does that mean he presses a button and every item on the truck is added to the on the floor count? I heard him say shortly after that he was going to acknowledge it, just incase that affects anyone’s answer here. So I go to stock chips and I have a lot to push. I fill up what I can on the shelf where I know by memory it goes and quickly scan it to check for other locations before backstocking. But I notice that on the primary location it says “10 fit 10 are here”, and there are only 5 bags of chips AFTER I filled it up with a couple of bags...
At this point, the appropriate thing for me to do is to change those counts to display what is literally in front of me, right? Or just change the fit number so that it says “5 fit, 10 are here”. I understand that it would be incorrect, but my thought process says that when I go to backstock those other bags, the system would take that extra 5 and locate it in the back wherever I put it? This is what’s confusing me.
I understand the basic part of stocking and just backstocking, as that is all my store teaches. But I feel like without some other steps, counts could potentially get really off? Am I wrong? Or is that someone’s job to go fix and I just need to do the basic steps lol.
I’m curious in understanding on a deeper level what the counts mean. If I say there are 50 bags of chips on the home location and promptly change it back to the correct amount, does anything internally happen? Are there red flags raised? Also, should the on hand amount in gray change? I’ve seen the on the floor + back numbers not come anywhere close to the on hand number and it’s confusing me.
Last thing I can think of. When those chips originally say “10 fit 10 here” and I change it after stocking a few to capacity at 5 and then change the numbers to reflect what it literally there, where do those extra 5 go the system thought it had? At this point nothing has been backstocked. Does it negatively affect the store in some way?