- Joined
- Apr 20, 2016
- Messages
- 15
We have a trainer/schedule maker who was actually scheduled to cashier recently. No managerial duties, a regular TM like the rest of us.
She is Target's biggest cheerleader. She's basically a chihuahua on meth in a red shirt. She's fidgety and hoppy, and talks constantly, to no one in particular and treats people as though they're incompetent noobs and comes across as phony. I take offense to being told "good job" when it's something so rudimentary, so basic, that I've been doing for decades in the service industry (like saying hello, how are you today). I'm not a toddler, I don't need cheer-leading for using my words.
She had the GSA and Guest Services rolling their eyes so it's not just me.
When she's GSA she's intolerable, no one likes working with her. She does everything different from any other GSA, LOD, ETL, etc. She does not follow protocol and they all have to fix the shit she messes up.
Today she kept interrupting my guests to ask questions that I'd already asked - red card info, for example.
I sell red cards, I'm good at it. I don't need her telling the guest that they need to hand me a check to get 5% off.
I really don't like hearing her trick guests in to signing up. She's not straightforward with them. She also urges little old ladies to use 1234 as their pin. That's just irresponsible and NOT good guest service IMO.
Today she was up my ass for no reason. I'm a good cashier and a good salesman. I don't need anyone repeating what I've already said to my guests. My guests leave happy, they're entertained, they've seen me handle their purchases carefully, they've heard their savings and about cartwheel, stacking coupons, they know I recognise them and appreciate that I treat their kids like little adults, ask how their cats are, etc etc etc.
She pissed me off so badly, that for the first time since I was hired, I went to the bathroom and cried. Lemme tell ya', I don't cry over work or people! All guests get treated as valued customers regardless of how nasty or bitchy they can be. I simply do not care about their bad mood, it's their problem not mine. If my smile does not help them, then they cannot be helped. Not my prob. I got shit to do, that next person in line needs my sunshine.
So crying out of frustration from a militant, micromanaging, freak, really caught me off guard. It was so out of character for me.
I am in the middle of a raging sinus infection so maybe I'm cranky but usually can power through pain and periods so this was really extreme for me.
I left early. Smeared mascara and runny nose pretty much backed up my sinus infection story. I lost 3 hours because this crazy person made my shift miserable.
Okay, I needed to vent. This had to come out and I could not do it on Facebook.
She is Target's biggest cheerleader. She's basically a chihuahua on meth in a red shirt. She's fidgety and hoppy, and talks constantly, to no one in particular and treats people as though they're incompetent noobs and comes across as phony. I take offense to being told "good job" when it's something so rudimentary, so basic, that I've been doing for decades in the service industry (like saying hello, how are you today). I'm not a toddler, I don't need cheer-leading for using my words.
She had the GSA and Guest Services rolling their eyes so it's not just me.
When she's GSA she's intolerable, no one likes working with her. She does everything different from any other GSA, LOD, ETL, etc. She does not follow protocol and they all have to fix the shit she messes up.
Today she kept interrupting my guests to ask questions that I'd already asked - red card info, for example.
I sell red cards, I'm good at it. I don't need her telling the guest that they need to hand me a check to get 5% off.
I really don't like hearing her trick guests in to signing up. She's not straightforward with them. She also urges little old ladies to use 1234 as their pin. That's just irresponsible and NOT good guest service IMO.
Today she was up my ass for no reason. I'm a good cashier and a good salesman. I don't need anyone repeating what I've already said to my guests. My guests leave happy, they're entertained, they've seen me handle their purchases carefully, they've heard their savings and about cartwheel, stacking coupons, they know I recognise them and appreciate that I treat their kids like little adults, ask how their cats are, etc etc etc.
She pissed me off so badly, that for the first time since I was hired, I went to the bathroom and cried. Lemme tell ya', I don't cry over work or people! All guests get treated as valued customers regardless of how nasty or bitchy they can be. I simply do not care about their bad mood, it's their problem not mine. If my smile does not help them, then they cannot be helped. Not my prob. I got shit to do, that next person in line needs my sunshine.
So crying out of frustration from a militant, micromanaging, freak, really caught me off guard. It was so out of character for me.
I am in the middle of a raging sinus infection so maybe I'm cranky but usually can power through pain and periods so this was really extreme for me.
I left early. Smeared mascara and runny nose pretty much backed up my sinus infection story. I lost 3 hours because this crazy person made my shift miserable.
Okay, I needed to vent. This had to come out and I could not do it on Facebook.
