Archived Quick question

[seahawksdude]

I'm sure the answer to this is no, but can a guest pay on their Target Credit Redcard at a cash register or do they have to at guest services and do they need their card with them?

 

[StaticSun]

Last I checked, only a TM with "Service Desk" permissions can process credit card payments. So, yes a guest can pay at the register... but only with certain TMs.

 

[paidtosmile]

some of our cashiers/gstm's would offer to do payments at their check lanes.. but with only some cashiers having service desk permissions, it was too inconsistent for guests so now they all have to direct payments to the service desk

 

[defang]

I have permission to do it, but I always tell guests that they have to do it at the SD.

 

[redeye58]

They need either their statement (with a scan code) or their red card for payment, not both.

 

[buliSBI]

If you are keyed for service desk, you can can do almost all or everything at the lanes. I have done defects, card payments, and returns on the lanes.

 

[mrknownothing]

If you are keyed for service desk, you can can do almost all or everything at the lanes. I have done defects, card payments, and returns on the lanes.

How did you do defectives at the lanes? Did the tickets print out at the service desk?

 

[bab5crusade]

If you are keyed for service desk, you can can do almost all or everything at the lanes. I have done defects, card payments, and returns on the lanes.

How did you do defectives at the lanes? Did the tickets print out at the service desk?

It will print an "OFFLINE" slip. You have to use the service desk to complete the process.

 

[buliSBI]

If you are keyed for service desk, you can can do almost all or everything at the lanes. I have done defects, card payments, and returns on the lanes.

How did you do defectives at the lanes? Did the tickets print out at the service desk?

It was years ago. All I had to do was scan the defect, and grab a license plate.

It was useful for GSTLs/GSAs to keep busy when picking up reshop, or for TMs to defect out One Spot items when it was dead.

 

[bab5crusade]

It was years ago. All I had to scan the defec, and grab a license plate.

Little off topic, but I am glad Target got rid of the license plates.

 

[eleuthreophile]

I always do payments if they ask, but I do tell them that only certain TMs are able to do it, so they won't expect us all to do it for them.