Receipt ID

Joined
Jul 23, 2017
Messages
43
A few times I've needed to return something I only have the 16 digit receipt number for.

The register needs the full 18 digit number however.

Target Team Member Helpline has helped me find these missing digits before.

What does the first digit and last digit stand for or do and why is it omitted on receipt viewer?
 

Xanatos

Starbucks TL
Joined
Jun 22, 2013
Messages
2,018
Years ago I figured out everything except for the last digit. Maybe it is just a random number to add a small level of security to it, but I really don't know. The first number is a 2 for regular transactions.
 

azure

Service Advocate
Joined
Aug 12, 2020
Messages
220
Years ago I figured out everything except for the last digit. Maybe it is just a random number to add a small level of security to it, but I really don't know. The first number is a 2 for regular transactions.
It’s a security number you won’t ever figure it out. They have to use receipt viewer original receipt or try to guess the last one. It does get flagged when a team member scans or enters a receipt number with the wrong security digit a couple times to prevent scams.
 
Joined
Jul 23, 2017
Messages
43
on receipt viewer, click view original receipt, and scroll down. that will show the full receipt number and allow you to print the original receipt with barcode
If I'm so lucky the guest is within 30 days of purchase, after that original receipt doesn't exist.
It’s a security number you won’t ever figure it out. They have to use receipt viewer original receipt or try to guess the last one. It does get flagged when a team member scans or enters a receipt number with the wrong security digit a couple times to prevent scams.
I'm just curious how HQ was able to give me the security number since it was beyond the 30days of the original receipt being saved.
 

Amanda Cantwell

Service Advocate
Joined
Mar 27, 2017
Messages
6,356
If I'm so lucky the guest is within 30 days of purchase, after that original receipt doesn't exist.

I'm just curious how HQ was able to give me the security number since it was beyond the 30days of the original receipt being saved.
They can see receipts for longer.

why are you pulling receipts after 30 days? Use the guests card or if they don’t have it, no receipt return.
 
Joined
Jul 23, 2017
Messages
43
They can see receipts for longer.

why are you pulling receipts after 30 days? Use the guests card or if they don’t have it, no receipt return. There’s a reason we have the 30 day time limit
It was a very specific case that made me think of it. Was a disabled guest who lost their receipt, paid cash and ID return wouldn't work because of the dollar value. Guest relations sent them their receipt but they only gave them the 16 digits. They were patient while I called again for assistance to get the full 18.
 

redeye58

Hasta Ba Rista, Baby!
Joined
Jun 9, 2011
Messages
20,277
The last digit indicates the type of receipt - at least it USED to - original receipt vs gift receipt.
 
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