Archived Registry Kiosks

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pellinore

Life sucks and nothing good can come of it.
Joined
Jun 16, 2011
Messages
1,997
We continue to have issues with our kiosks printing out registries.
Guests will try to print a registry, but the registry often prints out as the registry like they'd get at home. Lists of the items, but no store locations and no registry number to scan. However, sometimes the registry prints out properly....w/ store locations and registry number.

There doesn't seem to be any rhyme or reason to this.....anyone else have this problem?

BTW, with our store fresh update we can't see the kiosks from the front lanes so we often don't know about the issue until the guest comes to check out.....and then they are frustrated because there was no store locations for the items...and no registry number to scan. So we'll go to the kiosk and hope that when we try to print a new copy of the registry that the correct one comes out. Sometimes it doesn't.....and then the guest is really unhappy!

So.....anyone else have this type of problem?
 
Joined
May 29, 2012
Messages
7,385
Are they printing the right one? Are they going directly to print or are they trying to view it first and then print? The latter means they will print out the wrong registry.
 
Joined
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Messages
1,845
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HardlinesFour

Super Ninja
Joined
Oct 7, 2011
Messages
4,910
With your Finger, touch the top left corner, and then the right side really quickly, repeat & repeat, and a screen will pop up. You can trigger those alerts ;) , and disable them as needed. :)
 

mrknownothing

purveyor of things
Joined
Jun 10, 2011
Messages
10,148
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Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding? Registry kiosk, paper jam. Last request incomplete. Who's responding?

That was my store tonight.
 

antivibe

Salesfloor TL
Joined
Nov 2, 2012
Messages
417
Registry kiosk paper jam; GSTL Please respond. Registry kiosk paper jam; message has been cleared. Registry kiosk paper jam; GSTL Please respond. Registry kiosk paper jam; message has been cleared. Registry kiosk paper jam; GSTL Please respond. Registry kiosk paper jam; message has been cleared. Registry kiosk paper jam; GSTL Please respond. Registry kiosk paper jam; message has been cleared. Registry kiosk paper jam; GSTL Please respond. Registry kiosk paper jam; message has been cleared. Registry kiosk paper jam; GSTL Please respond. Registry kiosk paper jam; message has been cleared. Registry kiosk paper jam; GSTL Please respond. Registry kiosk paper jam; message has been cleared.

This immediately started playing in my head after reading the title.
 

StaticSun

Former Front-End Guru
Staff member
Administrator
Joined
Jun 12, 2011
Messages
2,030
Alternate tapping the top left and top right corners, select "Technician Menu".

You can clear walkie alerts manually.
 
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