Don’t worry about it, it really isn’t hard at all. In ePick, go to the ‘RTS’ section, and when there’s something in there, click into it. It will tell you to scan the hold location, which is usually located at the Service Desk. If you cannot find a location, partner with a SD team member as they usually know them pretty well. Then it will tell you the items from within that location, you just have to scan the correct items, and then when you’re done, deposit the items into the correct stray bins. If this part confuses you, you can ask SD team for help, but at my store, it’s just clothing goes in Softlines bin, Grocery goes in Grocery, cosmetics goes in cosmetics, electronics goes in electronics, and anything else goes in Hardlines. After you get rid of the items, you’re done!*
*Some stores have a binder of all orders. If your store has a binder that you log flexible orders into, you just need to write ‘RTS’ next to the last name and then initial it.