- Joined
- Sep 17, 2016
- Messages
- 721
So yesterday i did a 3pm to close shift in Electronics.
There's this lady who always comes and asks for Mobile (she always buys a phone card, asks Electronics TMs to load it for her even though we can't and used refuse a no for an answer) and then there was this guy who was in the wheelchair, the lady was pushing him around. He was asking questions about laptops, took about 10-15 minutes to finish with them. One of the rude things the guy in the wheelchair said was "You don't know" when he asked about what a word mean't on the laptop box.
But, anyways - the real part of the story. The whole time while i was helping the two guests out, there is this guy right at the prepaid cell phones who was eyeing me and clearly wanted help. He kept on talking to himself pretty loud where i could hear (couple feet away) but I couldn't understand what he was saying. He did not want to wait, so left.
Later, i am helping another guest - who looks quite old, has a vietnam war hat and a bernie sanders sweater on. I was helping him for about 3 minutes, quick and simple - because he called in earlier. I walk over to ring him up, and i walk quite quickly, and this guest was quite old with a cane. However, the same guy who was talking to himself earlier came up and asked a question. He had a cracked phone in his hand, a phone card and asked some question. But the older guest took down his cane and went to the guy and said, "Did i interrupt you?" (something the line of this) and the guest said "Yes you did (in a rude tone).. don't worry this will only take a few minutes" and he asked some question really quickly but i did not understand what he was asking and i didn't want the other guest to get mad at me for helping, so i just quickly said yes. He went to the front and paid.
Guest comes back, keep in mind this guy is like in his 50s so not as old as the other guest.
He comes back, theres two others waiting for me. One lady leave, another guy waits, he points to the original guest and said he was first. So, it turns out the guys question from earlier is that he wanted to make phone calls and he had the $50 boost mobile plan. He asked if he could buy a $35 card and said if he could make phone calls, and i said yes to this. Technically, it would work if you changed your plan from the $50 to $35 plan, i didn't say how. But he comes back, and tells me that i said that would work. Technically, it does right? If you call boost mobile and change your plan over, he basically said that he wants to make phone calls and bought the $35 card.
He throws the phone on the counter, tells me to power it up (He only has the cable, no wall plug) and make it work. He says he comes to Target all the time and they do it for him (mobile was not in at the time). I was about to do it for him, but i couldn't find a wall plug. He pointed to Target Mobile's counter where they charge underneath there electronics, so clearly he is talking about Mobile. I was looking on there side for a wall plug, couldn't find one, and he said the wall plug is right there. I ask him where, as i looked for a place to power it on and plug it in, but there was no where. (Guy was rude as fuck and disrespectful to the guest earlier, i could of plugged it into the register or the side of the laptops)
He said "thats fucking ridiculous well get a manager", so i ask for the LOD. He was in a meeting. I ask the TLOD - soft lines TL, which is a pretty good friend of mine! She says she's coming to electronics, but i tell her to stop and i will meet her. She is by sporting goods, i explained her the whole situation and said we can't requestion/make it work and he has to come when Mobile is here. I explained it to him, then he throws and says he wants his fucking money back. I ask him for his receipt, he says it's in his car. I run up to talk to the GSTl, explain the situation, and then run back to help the other guest. One guest left, the other guy is still there. He told me that when i went to talk to the TLOD the guy called me "fucking china man" or "stupid china man"... sad, but funny to me. Ridiculous!
There's this lady who always comes and asks for Mobile (she always buys a phone card, asks Electronics TMs to load it for her even though we can't and used refuse a no for an answer) and then there was this guy who was in the wheelchair, the lady was pushing him around. He was asking questions about laptops, took about 10-15 minutes to finish with them. One of the rude things the guy in the wheelchair said was "You don't know" when he asked about what a word mean't on the laptop box.
But, anyways - the real part of the story. The whole time while i was helping the two guests out, there is this guy right at the prepaid cell phones who was eyeing me and clearly wanted help. He kept on talking to himself pretty loud where i could hear (couple feet away) but I couldn't understand what he was saying. He did not want to wait, so left.
Later, i am helping another guest - who looks quite old, has a vietnam war hat and a bernie sanders sweater on. I was helping him for about 3 minutes, quick and simple - because he called in earlier. I walk over to ring him up, and i walk quite quickly, and this guest was quite old with a cane. However, the same guy who was talking to himself earlier came up and asked a question. He had a cracked phone in his hand, a phone card and asked some question. But the older guest took down his cane and went to the guy and said, "Did i interrupt you?" (something the line of this) and the guest said "Yes you did (in a rude tone).. don't worry this will only take a few minutes" and he asked some question really quickly but i did not understand what he was asking and i didn't want the other guest to get mad at me for helping, so i just quickly said yes. He went to the front and paid.
Guest comes back, keep in mind this guy is like in his 50s so not as old as the other guest.
He comes back, theres two others waiting for me. One lady leave, another guy waits, he points to the original guest and said he was first. So, it turns out the guys question from earlier is that he wanted to make phone calls and he had the $50 boost mobile plan. He asked if he could buy a $35 card and said if he could make phone calls, and i said yes to this. Technically, it would work if you changed your plan from the $50 to $35 plan, i didn't say how. But he comes back, and tells me that i said that would work. Technically, it does right? If you call boost mobile and change your plan over, he basically said that he wants to make phone calls and bought the $35 card.
He throws the phone on the counter, tells me to power it up (He only has the cable, no wall plug) and make it work. He says he comes to Target all the time and they do it for him (mobile was not in at the time). I was about to do it for him, but i couldn't find a wall plug. He pointed to Target Mobile's counter where they charge underneath there electronics, so clearly he is talking about Mobile. I was looking on there side for a wall plug, couldn't find one, and he said the wall plug is right there. I ask him where, as i looked for a place to power it on and plug it in, but there was no where. (Guy was rude as fuck and disrespectful to the guest earlier, i could of plugged it into the register or the side of the laptops)
He said "thats fucking ridiculous well get a manager", so i ask for the LOD. He was in a meeting. I ask the TLOD - soft lines TL, which is a pretty good friend of mine! She says she's coming to electronics, but i tell her to stop and i will meet her. She is by sporting goods, i explained her the whole situation and said we can't requestion/make it work and he has to come when Mobile is here. I explained it to him, then he throws and says he wants his fucking money back. I ask him for his receipt, he says it's in his car. I run up to talk to the GSTl, explain the situation, and then run back to help the other guest. One guest left, the other guy is still there. He told me that when i went to talk to the TLOD the guy called me "fucking china man" or "stupid china man"... sad, but funny to me. Ridiculous!