I guess a lot of stores must be having the casepack problem, because I did ONE shift of packing at a neighbor store and I was warned by no fewer than three people to double check all item counts on boxes before I packed them. I was like, chill, I work sales floor/backroom; I know how to read a pik label. But I'm guessing a lot of people DON'T. And apparently it's not just the packer's mistake too, I'm thinking that people who are picking aren't picking accurately either. For example, I had one order that asked for three boxes of a hair item, and in the cart were three wrapped SETS of the item (you know how some little things come plastic wrapped and you have to open the wrap to set the eaches out). If I hadn't been paying attention to the UPC, some lucky person would have gotten 9 items when they only paid for 3.