Archived Store Pick Up average pick time

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The guests don't wait for that. They just submit the order and go. I've had guests come in looking for their order, and then have to explain to them that it was cancelled because we didn't have the product. Then they complain that it was a complete waste of their time, and how they shouldn't be expected to read any follow up emails. Seriously.


I once took a guest to the location and handed him the item. Did he go buy it? No. He ordered it for store pick up and went to guest service. When they told him it wasn't picked he cancelled it and went to get the item. -_____-
 
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