- Jun 18, 2011
Target Faces Identity Crisis:
They started this thing a couple years ago "electronic labels"... I have no exp. With these but I heard horrible things about them..so they are trying new things.. I wouldn't mind working equipment in first place.. we have jacks that been broken for like 6 months and track for trucks is warped from years of freight so now boxes snag or smaller boxes get trapped between wheels so boxes fly everywhereTarget Faces Identity Crisis:
I agree with this article completely. Target lacks a clear vision at the moment, and the "Vibe" in its current form is not going to fix anything (it hasn't yet). Retail is changing, and simply throwing this idea of "great guest service" at the problem with no major strategies around people, process, or product is not going to go far.
Streamline your processes, give your people revolutionary tools to complete their jobs, and get back to basics with product strategy and they will be back on track!
Site to store and ship from store seem to be two things my store is bargaining on as the BIG thing that will bring in the $$$ but if you dont pay the employees, train them properly and hold accountable the ones that are lazy and screw things up thei will just continue to be a broken ship with more tasks