"powah owah" is when they've designated some random time through each day that corresponds to the 'peak hour' of sales for the store. At my store, we've designated this 'appy hour,' wherein everyone stops all tasks or projects and proceeds to wander around with a basket or cart and give guest service. After asking CIHYFS ad nauseum, the sales floor is also supposed to announce to one another when they've helped a guest 'get appy,' which basically means install the Target app on their cellphone, Cartwheel, or something else associated with Spot in that notion that all of this drives sales.
Archived Target is getting ridiculous!!!
- Thread starter CaptainRevision
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"powah owah" is when they've designated some random time through each day that corresponds to the 'peak hour' of sales for the store. At my store, we've designated this 'appy hour,' wherein everyone stops all tasks or projects and proceeds to wander around with a basket or cart and give guest service. After asking CIHYFS ad nauseum, the sales floor is also supposed to announce to one another when they've helped a guest 'get appy,' which basically means install the Target app on their cellphone, Cartwheel, or something else associated with Spot in that notion that all of this drives sales.
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lol, no one under TL level at my store participates in this garbage. If one of them is around we might act like we are until they leave then it's right back to the task at hand.
S
sher
Guest
Yeaa, we all just walk around in circles with PDAs in near silence... until we see someone who might be more gung-ho about the whole thing. Our TLs are even faking it. We pretty much only do it if an etl or the stl is around. Some days, I don't even walk around. I just work on my tasks until I see a manager.
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It's been a week since we've done it...I hope it's dead.
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Maybe they've decided to end it for the holidays and bring it back afterwards?
Because, you know bad ideas never die at Spot.
Because, you know bad ideas never die at Spot.
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Welcome to life in the pharmacy....let's see, we have to ask for name/address, verify the prescriptions they are picking up, ask if they would like to speak to the pharmacist, push RxRewards, texting, flu shots, AND ask them to take the survey, ALL while also explaining to half of them that they need to reswipe their cards because they walk up and swipe before we've even started the transaction.
They briefly mentioned having us go out on the floor during these, but our ETL-Rx said "Nope! Not happening!"
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I typed too soon...our LOD tonight announced power hour. I was at guest service, but I get the feeling that it was generally ignored.
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As did I... I walked around with a TL and we pretty much talked to each other the whole time.
mrknownothing
purveyor of things
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Since I rarely get a guest who has even the slightest interest in listening to what I'm expected to say, I generally just carry on with my zone. If it's a busier night with more guest traffic, I'll zone and fill my endcaps as I watch for guests that haven't already been harassed seven times.
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We skipped power hour today & yesterday, yeah!
S
sher
Guest
My store's still doing it. I covered the fitting room, though, so I didn't have to do it. Instocks only had to do it for a half hour.
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Lol I feel the same way about the fact we haven't had a power hour in several days.
Kroneru
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Well of course we do. If we're not back there the store would come to a grinding halt. Not even jackknife, literally crash and burn.
Amen
Target is grasping at straws.....they are losing money because of the bad economy right now so they keep coming up with an endless list of "new programs" hoping that maybe one of them will make a few dollars.
Target is grasping at straws.....they are losing money because of the bad economy right now so they keep coming up with an endless list of "new programs" hoping that maybe one of them will make a few dollars.
redeye58
Hasta Ba Rista, Baby!
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They're trying ideas with a slingshot, hoping something/ANYTHING will stick & make a difference.
Like Sears, JCP, et al they've gotten away from what they were best known for in terms of merch & service in a desperate bid to maintain their relevance; trying to become the "be all" of shopping instead of the niche they'd carved out for themselves.
Like Sears, JCP, et al they've gotten away from what they were best known for in terms of merch & service in a desperate bid to maintain their relevance; trying to become the "be all" of shopping instead of the niche they'd carved out for themselves.
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Shhh...it's been weeks since I've heard the words power hour...we may be in the clear....
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Sears and JCP are headed towards non existence in the future. I don't see that happening with Target, the business model till works. Based on the state of the company (Canada, pfresh, citytarget, vibe focus, etc) where do you see it headed
mrknownothing
purveyor of things
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Don't jinx us!
Where do I see it headed? Toward a slow and painful demise.
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You don't work at the store where I was shopping last week. I was in line paying for my purchase when someone got on the walkie and announced that the next hour would be a Power Hour. I felt for everyone in the store, including the other guests who would be asked CIHYFS by 10 TMs in 5 minutes.
Kroneru
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