MEGATHREAD Target shares tumble as retailer picks new CEO, says sales fell again
- Thread starter jackandcat
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- Sep 25, 2017
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I get asked quite often where products are, especially in OTC. Just today: wart removal medication, Dulcolax, nail polish (not OTC but sort of nearby), a vitamin that's stocked in Beauty.
When I'm not there, I expect guests ask at the pharmacy counter, but only a couple of their staff are very familiar with what's on the sales floor.
- Joined
- Sep 25, 2019
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Asking a market TM "excuse me, where can I find the coffee filters" and they tell me. Thank you. Done. Don't give a half a fuck about a smile. You're there to get shit, not vote on a popularity contest or get your feathers stroked.
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- Sep 25, 2019
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I still shop regularly and use the pharmacy at our local T. I have never had a negative customer experience with any TMs or TLs. Excellent staff.
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- Apr 30, 2019
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That's been my impression as well. Personally, I've actually made some effort to follow the 10-4 guidelines and it has probably helped our guests enjoy shopping here a bit. However, there are certain tasks such as Drive-Ups (which involve multiple steps and which are strictly timed) where it just doesn't work. We have to be hyper-focused on making sure all items are accounted for, as we dodge around guests who are in the store exit doorways and slowly walking on the sidewalks and crosswalks between our doors and the Drive-Up spaces. We need to do everything in our power to deliver the correct bags and items to the correct Drive-Up shopper, and if possible to get each Drive-Up completed in 3 minutes (aspirational, not always doable in real world).
Trying to simultaneously serve as the 10-4 Target Supergreeter while actually fulfilling Drive-Up Orders is the definition of the term, "robbing Paul to pay Peter". Good luck with that!
