Quiz on computer that had nothing to do with training people, just a drink the Kool-aid summary.
I've not really trained anyone since I because a trainer...but the badge looks nifty.
I liked the badge up until a couple of weeks ago...but then...
I had one guest yelling at me in the restroom (can't a girl pee in peace?) and demanded I get a manager. It was a front end issue, so I said I was the manager. She took one look at me and said, "no you aren't, your name tag says trainee." I corrected her, but the conversation had long left the rails.
Another guest was upset because I offered to do a no-receipt return for an item she didn't have the receipt for and wasn't on the card she insisted it was on. Kept telling me that wasn't acceptable and she would speak to a manager, blah, blah, blah. I told her I was the front end manager, to which she said, "no, your name tag says you are a trainer." I pointed out that I was both, to which she told me I still didn't know how to do my job, and she would take it to the other store and speak to their manager. Oy.